Lexus of Memphis

I do not have "one guy" I go to when I go to the service department. I just go to whoever is available next. This time it was Johnny. He was very pleasant, listened to what I wanted, answered my question department. I just go to whoever is available next. This time it was Johnny. He was very pleasant, listened to what I wanted, answered my questions and gave me a couple of good recommendations about what I should do versus could do and the cost of each option. I was very pleased with his inputs and enjoyed talking to him. Merle, the guy working the check-in desk, was also very pleasant and efficient. More

Very easy to deal with - not pushy- pleasant and honest - great experience ! Thank you John for the great deal great experience ! Thank you John for the great deal More

Paige was wonderful to work with on our purchase. She was patient and so knowledgeable. We were new to the Lexus family and she was so informative and spent a great deal of time with us going over al She was patient and so knowledgeable. We were new to the Lexus family and she was so informative and spent a great deal of time with us going over all the bells and whistles of the RX 350. We are very happy with our purchase. More

CJ was our salesman and he was the best sales person I think I have ever worked with! He was very knowledgeable about every car on the lot!! He was also very kind! And everybody in the dealership was very think I have ever worked with! He was very knowledgeable about every car on the lot!! He was also very kind! And everybody in the dealership was very friendly and helpful without being pushy❤️❤️❤️ More

I received Superior Customer Service and attention to detail every time I visit the dealership. Gary York and Mike McPherson are very knowledgeable and customer-focused. In addition, they have the detail every time I visit the dealership. Gary York and Mike McPherson are very knowledgeable and customer-focused. In addition, they have the best maintenance staff I have ever worked with in all my years of driving. Likewise, the Sales Staff is also customer-focused and knowledgeable, especially Anthony Williams. More

I was very pleased with how Jessica communicated with me about my service. She also informed me about my next service. I will continue to come to Lexus for my service needs. about my service. She also informed me about my next service. I will continue to come to Lexus for my service needs. More

Jessica in service department did an outstanding job with providing service in a timely manner for me. She made sure the appropriate tire was in stock scheduled the time replaced the tire and had me on my wa providing service in a timely manner for me. She made sure the appropriate tire was in stock scheduled the time replaced the tire and had me on my way. She is very customer focused. More

I am consistently pleased with the level of service at all touchpoints in this dealership. Everything is outstanding. all touchpoints in this dealership. Everything is outstanding. More

Exceptional service and customer satisfaction oriented especially if you use service advisor Cooper Johnson! Winner! especially if you use service advisor Cooper Johnson! Winner! More

If you’re looking for great professionalism was an incredible person, very knowledgeable and straightforward. Paige at Lexus of Memphis is that person if you’re looking for a Lexus. I’m definitely, ha incredible person, very knowledgeable and straightforward. Paige at Lexus of Memphis is that person if you’re looking for a Lexus. I’m definitely, happy she was the one who assisted me. More