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Lexus of Memphis

Memphis, TN

4.7
835 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 835 reviews

March 08, 2021

We have been customers of Lexus of Memphis since 1993. One of the main reasons is the service quality. Alicia has been our advisor for over 20 years and is excellent. She is very knowledgeable. Also ve More

by MrsSouthernBelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Kelly, Parke
Mar 08, 2021 -

Lexus of Memphis responded

We truly appreciate your longtime business and that you make the trip out to visit us at Lexus of Memphis. It's wonderful that you can depend on Alicia for excellent service, every visit. Thank you so much for supporting her with a wonderful review!

March 07, 2021

Johnny is always great and super professional . I always call him to set a time convenient for me. Always get in and out in a More

by stevens.stanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Roberson
Mar 08, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Johnny takes good care of you here at Lexus of Memphis, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

March 07, 2021

I have always been pleased with the service I receive @ Lexus. However, Johnny professionalism and ability to get to my car needs quickly exceeded my expectations. More

by msneciespencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 08, 2021 -

Lexus of Memphis responded

Thanks for posting about your recent visit to Lexus of Memphis. It is wonderful to see that our team continues to provide you with great service!

March 06, 2021

Joey has always taken care of my service needs on my Lexus cars. He is HONEST, attentive, efficient, friendly & professional beyond belief in today's world. I usually request him to get Mike to do the a More

by CBomar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey & Mike
Mar 08, 2021 -

Lexus of Memphis responded

We are overjoyed that you can depend on Joey and Mike to take excellent care of you and your vehicles. Thank you for the rave review! We are honored to have you as a loyal Lexus of Memphis customer and look forward to our continued relationship.

Mar 28, 2021 -

CBomar responded

I'm VERY happy to be able to publicly recognize Joey & Mike both for their exceptionalism as knowledgeable customer service professionals! Cliff Bomar cbomar1@comcast.net LS430 Ultra Luxury edition

March 06, 2021

Great people/Great service! This was the easiest car buying experience I have ever had. Literally in and out in less than an hour. Can’t say enough about them. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Harber
Mar 08, 2021 -

Lexus of Memphis responded

We couldn't ask for better feedback as we strive to deliver a seamless sales experience. Thanks for shopping at Lexus of Memphis!

March 06, 2021

Great Service from Damian and Mike Cocita. Showed great professionalism and knew what he was talking about . What them to take care of me each time I come. More

by abond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian
Mar 08, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! Damian and Mike are both excellent members of our team at Lexus of Memphis, and we will be sure to let them know that you appreciate their help. We look forward to your next visit!

March 05, 2021

New customerGreat serviceListen and try to find a New customer Great service Listen and try to find a solution to the problem. Efficient, knowledgeable, friendly Customer service was excellent. W More

by Larry & Lillian Greene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Moore & Ricky Tran
Mar 05, 2021 -

Lexus of Memphis responded

Hi Larry and Lillian - Thank you for sharing so many kind words about our Lexus of Memphis team! It's our goal to provide accommodating service and we are thrilled that this was reflected in your visit. Enjoy your weekend!

Mar 05, 2021 -

Lexus of Memphis responded

Hi Larry and Lillian - Thank you for sharing so many kind words about our Lexus of Memphis team! It's our goal to provide accommodating service and we are thrilled that this was reflected in your visit. Enjoy your weekend!

March 05, 2021

Joey has always had a positive attitude and demeanor. He is very knowledgeable and cares about your concerns and issues. Thanks Lexus for great customer service! More

by Ron J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey G.
Mar 05, 2021 -

Lexus of Memphis responded

Ron - Thank you for the wonderful review! We are delighted to hear that Joey provided informative service which made your visit a success. Hope to see you next time at Lexus of Memphis!

October 21, 2019

Lexus of Memphis broke my drivers side mirror Don’t take your vehicle to Lexus of Memphis . I took my car for a oil change and they broke my side mirror, they said they didn’t do it. More

by Upset Customer
Recommend Dealer
No
Employees Worked With
No
May 10, 2019

ALWAYS AMAZING SERVICE!! Each time I've had my car serviced here I received outstanding, prompt service. Welcoming faces that greet me upon entering and always WONDERFUL and H More

by Krissyhill901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamar Bowen