Back

Lexus of Memphis

Memphis, TN

4.7
835 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 835 reviews

March 17, 2021

Terry takes pride in providing excellent service to his customers. I love my Lexus and very glad I am in the Lexus of Memphis family. More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 17, 2021 -

Lexus of Memphis responded

Thank you for the great review! Terry is an excellent member of our team, and it is wonderful to hear that you had such a successful experience working with him. Drive safely, and we are looking forward to seeing you back at Lexus of Memphis!

March 17, 2021

Beat dealership I ever been to they so hands on and very nice and good to they’re customers just go all out the way man I’m telling you if you want a car go here you will not regret it More

by Mooregary730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Lee
Mar 17, 2021 -

Lexus of Memphis responded

This glowing feedback makes our day! Thank you for your business and your great recommendation of Lexus of Memphis. See you next time!

March 17, 2021

SUV runs great. Service staff is always on top of progress and communicates well with customers. Prices explained and any issues are communicated promptly before work is done. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mcpherson
Mar 17, 2021 -

Lexus of Memphis responded

Greg - Thank you so much for trusting Lexus of Memphis with your vehicle! It's great to hear that you receive informative service from our team and that your SUV is running smoothly. Have a wonderful day!

March 17, 2021

I can always count on Terry to give me great customer care and courtesy. He is committed to the customer's satisfaction and I have not been disappointed. More

by bebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Mar 17, 2021 -

Lexus of Memphis responded

Thank you for the review! Terry is an excellent member of our team at Lexus of Memphis, and we will certainly let him know that you appreciate his help. We are grateful to have you as a customer, and we look forward to your next visit!

March 16, 2021

Excellent level of service. Scheduling of the appointment was easy. Excellent dealer efficiency. All employees helpful, friendly, and courteous. Clean and appropriate loaner vehicle. The best More

by urodoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Mar 16, 2021 -

Lexus of Memphis responded

It was a pleasure to work with you! Thank you for choosing Lexus of Memphis and sharing your great experience. We hope to welcome you back for your future services!

March 16, 2021

Even though it was a hassle getting a loaner’s car, everything turned out to be good with the service. Chris helped us a lot. More

by handgreat2010
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 16, 2021 -

Lexus of Memphis responded

Thank you for trusting us to get the job done. I am glad to see that our service team came through and delivered as customer satisfaction is our priority!

March 16, 2021

Great customer service at Lexus of Memphis. They are knowledgeable, professional and timely on services. The staff are always friendly, helpful and explain in detail the services you are receiving. More

by mlmerryman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 16, 2021 -

Lexus of Memphis responded

We are proud to have earned your great recommendation. Thank you for your business and your confidence in the Lexus of Memphis team!

March 16, 2021

Lexus of Memphis is by far the BEST!!! The Service Department always goes beyond. Everyone there is friendly and goes the extra mile for you.And Customer satisfaction is plus!!! More

by MCunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 16, 2021 -

Lexus of Memphis responded

Feedback like this makes our day and we appreciate you taking the time to share! It is a privilege to have your business at Lexus of Memphis and we look forward to working with you the next time you bring your vehicle in for service!

March 16, 2021

Luv having my car serviced at Lexus of Memphis because I feel so secure about my car. One because Of Mike. If he told me I need a new motor in my car I would not question him. I would just say OK! He is More

by Jennie owen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Lee. Don’t ever let these employees leave.
Mar 16, 2021 -

Lexus of Memphis responded

Hi Jennie - we are grateful for your confidence in Lexus of Memphis. It is fantastic to see that Mike always provides you with 5-star service during your visits. Our team looks forward to working with you next time!

March 16, 2021

Johnny Robertson took great care of me and my Lexus. Lexus Of Memphis is fortunate to have an employee of his character. Johnny makes every visit to the Dealership a pleasant and enjoyable experience! More

by Garyfetters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Robertson , was and has always made my visits to Lexus of Memphis a great experience. Johnny is an exceptional person who I know will always take care of me and my Lexus!!
Mar 16, 2021 -

Lexus of Memphis responded

Gary - Thank you for the great feedback! We appreciate your business and are thrilled to hear that Johnny delivered such a seamless service experience. Drive safely, and we hope to work with you again at Lexus of Memphis!

...
79
...