Lexus of Memphis

Was extremely nervous as car was completely “dead”. Thankful it died in garage-not on the road. All parties involved worked expeditiously to resolve problem. Best customer friendly service ever. Thankful it died in garage-not on the road. All parties involved worked expeditiously to resolve problem. Best customer friendly service ever. More

Billy Moore has taken care of my car service needs on numerous occasions. He had always provided friendly and prompt customer service. I highly recommend him to my friends who need service at Lexus. numerous occasions. He had always provided friendly and prompt customer service. I highly recommend him to my friends who need service at Lexus. More

Jessie was very professional and accurate he explained every detail about the car and it was very helpful . He showed me how to get and app on my phone so I could access my features on the car. I have nev every detail about the car and it was very helpful . He showed me how to get and app on my phone so I could access my features on the car. I have never had a salesman to be that accurate . More

Terry Cade got my Lexus through an oil and filter change in under an hour. I had a very pleasant time at the Lexus auto dealership. in under an hour. I had a very pleasant time at the Lexus auto dealership. More

Billy did an amazing job servicing our car in a timely manner as did the manager Gary York!! Many thanks..They were able to replace the needed parts before we had to leave on a trip and the car is driving manner as did the manager Gary York!! Many thanks..They were able to replace the needed parts before we had to leave on a trip and the car is driving beautifully! More

Very professional and timely delivery! Service was exceptional. Financing was a breeze. And the salesman ship was masterful. No pressure whatsoever. Will always come back to this dealership! exceptional. Financing was a breeze. And the salesman ship was masterful. No pressure whatsoever. Will always come back to this dealership! More

I had a service maintenance done on my car on March 9th. Joey Guasco assisted me and he informed me of the service that I needed. He had a loaner ready for me when I arrived. I appreciate his excellent cust Joey Guasco assisted me and he informed me of the service that I needed. He had a loaner ready for me when I arrived. I appreciate his excellent customer service. More

I’ve dealt with Terry for over twenty years and through 6 cars. He is an outstanding ambassador for the dealership. Can always depend on Terry cars. He is an outstanding ambassador for the dealership. Can always depend on Terry More

Great service rep. He is Awesome every time I come to the dealership. He is patient, friendly, and know a lot about Lexus Cars and Trucks. I own 4 of them. dealership. He is patient, friendly, and know a lot about Lexus Cars and Trucks. I own 4 of them. More

My review is the exception and I would not have posted had it not been for the dealer soliciting one. Conclusion, my experience with Lexus of Memphis was 100% negative. I will not return to this dealershi had it not been for the dealer soliciting one. Conclusion, my experience with Lexus of Memphis was 100% negative. I will not return to this dealership or the Lexus brand. I am trading out of a new vehicle due to the lack of an alternative dealer nearby. More