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Lexus of Memphis

Memphis, TN

4.7
835 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 835 reviews

March 26, 2021

Ricki made purchase very pleasantSuper knowledgeable Ricki made purchase very pleasant Super knowledgeable Very professional knows his product Traded cars all very easy Would recommend to a friend o More

by Nickce03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki tran
Mar 29, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ricki took good care of you here at Lexus of Memphis, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

March 26, 2021

Service is always great. Joey and all the staff are very friendly and always helpful. Always finishes as soon as possible when you have an appointment. More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 26, 2021 -

Lexus of Memphis responded

Tommy, we appreciate the confidence you have in Joey and the team! Thank you for being a wonderful Lexus of Memphis customer, we look forward to seeing you next time.

March 26, 2021

First class service and friendly team of qualified staff! Definitely recommend! Nice waiting area/lounge with plenty of snacks and drinks. Professional and courteous staff. More

by webb809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 29, 2021 -

Lexus of Memphis responded

Thank you so much for sharing this excellent feedback about our service and facilities! We are grateful to have you as a Lexus of Memphis customer.

March 26, 2021

We had a good experience . everyone was friendly and nice we were in and out in a timely fashion. Give me two. we would recommend this dealership to others. More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for the great review, Leslie! Hearing that you had such a successful experience working with the Lexus of Memphis team made our day. Drive safely, and we hope to see you again down the road!

March 26, 2021

Great people in the service department. Respectfull, experience and knowledgeable. My service manager was ready at the appointed time. My vehicle was ready before the commitment time More

by williejwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 26, 2021 -

Lexus of Memphis responded

Thank you, Willie! "Respectful, experience and knowledgeable" are all words we love to see and we appreciate you giving Lexus of Memphis a great rating. Hope to see you at your next visit!

March 26, 2021

Damian has been such a gem. He always ensures my experience at Lexus of Memphis is seamless and pleasant. His customer service is exemplary. He truly makes the entire process simplistic: booking app More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Holloway
Mar 26, 2021 -

Lexus of Memphis responded

Courtney - Reviews like this one make our day! We are thrilled to hear that you can depend on Damian for excellent service, every visit, and we appreciate you supporting him with such fantastic feedback. Thank you from all of us here at Lexus of Memphis!

March 26, 2021

Excellent. Very responsive to our needs, billed fairly and delivered prompt service. Sharon worked hard and successfully to meet our demanding schedule and Billy treated us well. More

by henry.shelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon, Billy
Mar 26, 2021 -

Lexus of Memphis responded

Henry - Thank you for reviewing Lexus of Memphis! We love to hear that Sharon and Billy provided five-star service and we appreciate you mentioning them. Hope to see you down the road!

March 23, 2021

I was very satisfied with the services. Every one there are very friendly and willing to help customers. The service was fast, and they call you right away when they are done with your car. More

by Annev7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 23, 2021 -

Lexus of Memphis responded

Thank you for sharing this feedback about your recent visit to Lexus of Memphis. We appreciate your kind words about our team and we look forward to assisting you in the future!

March 22, 2021

I’ve been a Lexus owner for 25 yrs. Lexus customer service is the best. The service manager (Gary York) is the absolute greatest in making sure the service is excellent at all times. This was my firs More

by Barbara Baxter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dameon
Mar 22, 2021 -

Lexus of Memphis responded

Thank you for your loyalty to Lexus of Memphis! We're glad to hear that our team continues to provide you with great service and we look forward to working with you next time!

March 22, 2021

We have an 2018 Lexus RX350 in which I think has been service three times at Lexus of Memphis. Our point of contact on two of those service was Damian H, who has done an Exceptional job in scheduling and More

by M Suggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian H
Mar 22, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share your experience! We are very proud of our team, and it means a lot to hear that Damian went the extra mile to assist with your vehicle. Drive safely in your 2018 Lexus RX 350, and we hope to see you back at Lexus of Memphis!

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