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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

March 19, 2021

I always have an excellent experience at Lexus of Memphis. Joey and Stefanie deliver the best service! This is my first Lexus and I can’t imagine driving any other brand. More

by Jennyvergos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey, Bryan, Stefanie
Mar 19, 2021 -

Lexus of Memphis responded

Jenny - Thank you for the great review! We appreciate your business and are thrilled to hear that Joey and Stefanie went above and beyond to assist with your purchase. Congratulations on your new vehicle, and welcome to the Lexus of Memphis family! We hope to see you again down the road!

March 19, 2021

everything was fine, i waited at the dealership and they have nice free snacks. i went in for a check engine light and it was only because of my gas cap and they still inspected the rest of my car and vacuu More

by a.l.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
billy
Mar 19, 2021 -

Lexus of Memphis responded

Thank you for this feedback. I'm glad to hear that your recent visit went smoothly, but I apologize for any discrepancy regarding our prices. If you ever have any questions about this, please don't hesitate to contact me directly. Gary York - Service Manager - 901-362-8833

March 19, 2021

Mike McPherson has been my personal advisor since 2010. With him, I’ve had the best experience bc now I dnt have to explain my issues/problems over & over to different advisors bc he’s familiar with my veh More

by Shanda Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Mar 19, 2021 -

Lexus of Memphis responded

Thank you for your loyalty to Mike and Lexus of Memphis, Shanda! We are proud to have you as a returning customer and we are thrilled that you and your vehicle are always so well taken care of. See you next time!

March 19, 2021

Top notch experience there. Will return for sure!! Took great care of me. Took great care of my car. Very helpful and considerate. Go see them!! More

by randall.moffett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 19, 2021 -

Lexus of Memphis responded

Randall, thank you for your wonderful review and recommendation of our team! It is terrific to hear that you and your vehicle were so well taken care of here at Lexus of Memphis. Drive safely!

March 19, 2021

Mike as usual Fantastic. Extremely professional, Courteous and helpful. I wish there were more individuals like Mike in service sector. Mike was friendly and mindful of customer’s time. More

by jmehtasr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McPherson
Mar 19, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us, and shout out Mike! We appreciate the kind words and are thrilled to hear that he went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Memphis next time!

March 19, 2021

Lexus of Memphis delivered great service. This was not the first time, each visit I’m treated with impeccable service and courteous agents. I especially want to commend Damien, excellent service and very More

by Beverly M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
Mar 22, 2021 -

Lexus of Memphis responded

Beverly - we are so grateful for your continued support of Lexus of Memphis! It is wonderful to hear that Damien always provides you with top-notch service during your visits. We look forward to working with you next time!

March 18, 2021

Terry Cade is one of the main reasons I like the Lexus brand. Personal professional service is always expected and always provided. He is the best. More

by evowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Mar 19, 2021 -

Lexus of Memphis responded

Thank you for stopping by to commend Terry! We love to hear that you can depend on him for the professional service we pride ourselves on. All of us here at Lexus of Memphis wish you safe driving!

March 17, 2021

Terry takes pride in providing excellent service to his customers. I love my Lexus and very glad I am in the Lexus of Memphis family. More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 17, 2021 -

Lexus of Memphis responded

Thank you for the great review! Terry is an excellent member of our team, and it is wonderful to hear that you had such a successful experience working with him. Drive safely, and we are looking forward to seeing you back at Lexus of Memphis!

March 17, 2021

Beat dealership I ever been to they so hands on and very nice and good to they’re customers just go all out the way man I’m telling you if you want a car go here you will not regret it More

by Mooregary730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Lee
Mar 17, 2021 -

Lexus of Memphis responded

This glowing feedback makes our day! Thank you for your business and your great recommendation of Lexus of Memphis. See you next time!

March 17, 2021

SUV runs great. Service staff is always on top of progress and communicates well with customers. Prices explained and any issues are communicated promptly before work is done. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mcpherson
Mar 17, 2021 -

Lexus of Memphis responded

Greg - Thank you so much for trusting Lexus of Memphis with your vehicle! It's great to hear that you receive informative service from our team and that your SUV is running smoothly. Have a wonderful day!

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