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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

March 26, 2021

We had a good experience . everyone was friendly and nice we were in and out in a timely fashion. Give me two. we would recommend this dealership to others. More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for the great review, Leslie! Hearing that you had such a successful experience working with the Lexus of Memphis team made our day. Drive safely, and we hope to see you again down the road!

March 26, 2021

Great people in the service department. Respectfull, experience and knowledgeable. My service manager was ready at the appointed time. My vehicle was ready before the commitment time More

by williejwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 26, 2021 -

Lexus of Memphis responded

Thank you, Willie! "Respectful, experience and knowledgeable" are all words we love to see and we appreciate you giving Lexus of Memphis a great rating. Hope to see you at your next visit!

March 26, 2021

Damian has been such a gem. He always ensures my experience at Lexus of Memphis is seamless and pleasant. His customer service is exemplary. He truly makes the entire process simplistic: booking app More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Holloway
Mar 26, 2021 -

Lexus of Memphis responded

Courtney - Reviews like this one make our day! We are thrilled to hear that you can depend on Damian for excellent service, every visit, and we appreciate you supporting him with such fantastic feedback. Thank you from all of us here at Lexus of Memphis!

March 26, 2021

Excellent. Very responsive to our needs, billed fairly and delivered prompt service. Sharon worked hard and successfully to meet our demanding schedule and Billy treated us well. More

by henry.shelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon, Billy
Mar 26, 2021 -

Lexus of Memphis responded

Henry - Thank you for reviewing Lexus of Memphis! We love to hear that Sharon and Billy provided five-star service and we appreciate you mentioning them. Hope to see you down the road!

March 23, 2021

I was very satisfied with the services. Every one there are very friendly and willing to help customers. The service was fast, and they call you right away when they are done with your car. More

by Annev7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 23, 2021 -

Lexus of Memphis responded

Thank you for sharing this feedback about your recent visit to Lexus of Memphis. We appreciate your kind words about our team and we look forward to assisting you in the future!

March 22, 2021

We have an 2018 Lexus RX350 in which I think has been service three times at Lexus of Memphis. Our point of contact on two of those service was Damian H, who has done an Exceptional job in scheduling and More

by M Suggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian H
Mar 22, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share your experience! We are very proud of our team, and it means a lot to hear that Damian went the extra mile to assist with your vehicle. Drive safely in your 2018 Lexus RX 350, and we hope to see you back at Lexus of Memphis!

March 22, 2021

I’ve been a Lexus owner for 25 yrs. Lexus customer service is the best. The service manager (Gary York) is the absolute greatest in making sure the service is excellent at all times. This was my firs More

by Barbara Baxter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dameon
Mar 22, 2021 -

Lexus of Memphis responded

Thank you for your loyalty to Lexus of Memphis! We're glad to hear that our team continues to provide you with great service and we look forward to working with you next time!

March 21, 2021

John Shipp did an excellent job helping me on my purchase. I would highly recommend him and the entire Lexus of Memphis team. Jay Perkins More

by Jay Perkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shipp / Shawn Kelley
Mar 22, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us, Jay! We appreciate the kind words about John and are proud to have earned your business. Drive safely in your new vehicle, and we hope to see you again at Lexus of Memphis!

March 20, 2021

Love Lexus of Memphis - great sales & service staff Billy Moore in service was great to work with on my last appointment! Very professional, friendly, courteous & took care of all my needs! More

by bgoatdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Moore
Mar 22, 2021 -

Lexus of Memphis responded

Thank you for your confidence in Lexus of Memphis. We're glad to hear that Billy was such a pleasure to work with during your last visit and we wish you safe travels!

March 19, 2021

Michelle was an outstanding sales person, from the beginning to the end! I really appreciate her professionalism! Continue to serve others, you will be number one, More

by Quitta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
One
Mar 19, 2021 -

Lexus of Memphis responded

Thank you for the great review! We are very proud to have Michelle on our team and happy to hear that she delivered such a seamless purchase experience. Drive safely in your new vehicle, and we hope to see you again at Lexus of Memphis!

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