Lexus of Memphis
Memphis, TN
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Paige was honest, pleasant and knowledgeable. Was well worth the long drive. Reminded me of a time when you felt a high level of trust with the dealer. worth the long drive. Reminded me of a time when you felt a high level of trust with the dealer. More
Wonderful car, wonderful people, wonderful experience. Happy with deal. Both sales people I dealt with were great and I would return to buy another car from them again. Happy with deal. Both sales people I dealt with were great and I would return to buy another car from them again. More
Great communication. Mike McPherson has always responded even when he is at lunch. He is aware of the costs to me and tries to minimize it as much as possible, Fast, guaranteed service. even when he is at lunch. He is aware of the costs to me and tries to minimize it as much as possible, Fast, guaranteed service. More
Great to work with. Had my car ready on time and clean! The lounge was stocked with a nice selection of snacks and beverages. I didn’t use a loaner this time because the service time was just over an hour, The lounge was stocked with a nice selection of snacks and beverages. I didn’t use a loaner this time because the service time was just over an hour, but I know they are available. More
My experience at Lexus has been exemplary during my ownership of Lexus vehicles. I attribute this to my service advisor, Terry who keep me abreast of any needed maintenance. ownership of Lexus vehicles. I attribute this to my service advisor, Terry who keep me abreast of any needed maintenance. More
Excellent dealership with the best customer service. Joey is very responsive anytime I call. They fix my car with a minimal wait time. The lounge is very comfortable if you need to wait on your car. Joey is very responsive anytime I call. They fix my car with a minimal wait time. The lounge is very comfortable if you need to wait on your car. More
I asked Chris Wasson to give me a loaner large enough to fit my baby stroller and he refused and didn't care. Chris Wasson also attempted to have me cancel my current appointment and come back the next week fit my baby stroller and he refused and didn't care. Chris Wasson also attempted to have me cancel my current appointment and come back the next week which I declined. Lexus of Memphis does not respond to direct emails but will surely respond to a Google review. Thank you to a Valet employee named Walker who took care of my loaner issue. I cannot recommend this dealership. More
This is one of the best dealerships I have experienced (others were in Scottsdale AZ) From the appointment, to the vehicle reception, to the service advisor through the service performance, all were excep (others were in Scottsdale AZ) From the appointment, to the vehicle reception, to the service advisor through the service performance, all were exceptional!!! More
I had the best service from Chris at Lexus of Memphis getting my truck serviced. I initially called to have an additional key made for my truck and he noticed my check engine light on that I hadn’t seen getting my truck serviced. I initially called to have an additional key made for my truck and he noticed my check engine light on that I hadn’t seen on. I was glad, thanks to Chris, that it was mentioned to me and taken care of. He was very thorough in his explanation of what the cause was. It was fixed and even drives better. Thank you so much Chris for your professionalism, expertise and care of my automotive needs. More
I love my Lexus dealership. They make everything easy and the visit is very pleasant. I always feel confident that my car is in good shape when I leave. and the visit is very pleasant. I always feel confident that my car is in good shape when I leave. More