Back

Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 812 reviews

April 01, 2021

Great to work with. Had my car ready on time and clean! The lounge was stocked with a nice selection of snacks and beverages. I didn’t use a loaner this time because the service time was just over an hour, More

by Dottie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for the great review, Dottie! We are thrilled to hear that you had such a professional and enjoyable service experience working with us. We hope to see you back at Lexus of Memphis next time!

April 01, 2021

My experience at Lexus has been exemplary during my ownership of Lexus vehicles. I attribute this to my service advisor, Terry who keep me abreast of any needed maintenance. More

by Lindsey.day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us, Lindsey! We appreciate your business and are happy to hear that you are so confident in Terry to get the job done. Drive safely, and we hope to see you again at Lexus of Memphis!

April 01, 2021

Excellent dealership with the best customer service. Joey is very responsive anytime I call. They fix my car with a minimal wait time. The lounge is very comfortable if you need to wait on your car. More

by bamulligan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for the great review! We are very proud to have Joey on our team and happy to hear that he delivered such an efficient service experience. Drive safely, and we hope to earn your business again at Lexus of Memphis!

March 31, 2021

I asked Chris Wasson to give me a loaner large enough to fit my baby stroller and he refused and didn't care. Chris Wasson also attempted to have me cancel my current appointment and come back the next week More

by Nissantun3r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wasson, Walker
March 30, 2021

This is one of the best dealerships I have experienced (others were in Scottsdale AZ) From the appointment, to the vehicle reception, to the service advisor through the service performance, all were excep More

by noelflo17@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 30, 2021 -

Lexus of Memphis responded

This feedback means the world to us! Thank you for choosing Lexus of Memphis and taking the time to share your experience. We hope to welcome you back for your future services!

March 30, 2021

I had the best service from Chris at Lexus of Memphis getting my truck serviced. I initially called to have an additional key made for my truck and he noticed my check engine light on that I hadn’t seen More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 30, 2021 -

Lexus of Memphis responded

Brenda, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let Chris know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 28, 2021

I love my Lexus dealership. They make everything easy and the visit is very pleasant. I always feel confident that my car is in good shape when I leave. More

by B.somes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Mar 29, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 27, 2021

Excellent efficient service........... wonderful Excellent efficient service........... wonderful atmosphere Always ready to help Appreciated you for providing loaner vehicle Reliable, prompt More

by Javed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
Mar 29, 2021 -

Lexus of Memphis responded

Javed, thank you for the review! It was our pleasure to service your vehicle here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 27, 2021

Great service. Joey does a great job taking care of us. We always know we are in good hands at Lexus in Memphis. Thanks for what you do. More

by Billpspiegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 29, 2021 -

Lexus of Memphis responded

Thank you for trusting our team to get the job done right! We are grateful to have you as returning customers and we will pass along your appreciation to Joey. Safe travels until we see you next at Lexus of Memphis!

March 26, 2021

Lexus of Memphis is the finest dealer for Lexus service! Their service is fast and friendly, and they can be trusted! Excellent Service Department! Their team does great work, from the moment that you driv More

by jukeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cassita, Mike McPherson
Mar 26, 2021 -

Lexus of Memphis responded

Your feedback means so much to us! It is a privilege to have earned your business at Lexus of Memphis and we look forward to taking care of you next time!

...
73
...