Lexus of Memphis
Memphis, TN
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Great to work with. Had my car ready on time and clean! The lounge was stocked with a nice selection of snacks and beverages. I didn’t use a loaner this time because the service time was just over an hour, The lounge was stocked with a nice selection of snacks and beverages. I didn’t use a loaner this time because the service time was just over an hour, but I know they are available. More
My experience at Lexus has been exemplary during my ownership of Lexus vehicles. I attribute this to my service advisor, Terry who keep me abreast of any needed maintenance. ownership of Lexus vehicles. I attribute this to my service advisor, Terry who keep me abreast of any needed maintenance. More
Excellent dealership with the best customer service. Joey is very responsive anytime I call. They fix my car with a minimal wait time. The lounge is very comfortable if you need to wait on your car. Joey is very responsive anytime I call. They fix my car with a minimal wait time. The lounge is very comfortable if you need to wait on your car. More
I asked Chris Wasson to give me a loaner large enough to fit my baby stroller and he refused and didn't care. Chris Wasson also attempted to have me cancel my current appointment and come back the next week fit my baby stroller and he refused and didn't care. Chris Wasson also attempted to have me cancel my current appointment and come back the next week which I declined. Lexus of Memphis does not respond to direct emails but will surely respond to a Google review. Thank you to a Valet employee named Walker who took care of my loaner issue. I cannot recommend this dealership. More
This is one of the best dealerships I have experienced (others were in Scottsdale AZ) From the appointment, to the vehicle reception, to the service advisor through the service performance, all were excep (others were in Scottsdale AZ) From the appointment, to the vehicle reception, to the service advisor through the service performance, all were exceptional!!! More
I had the best service from Chris at Lexus of Memphis getting my truck serviced. I initially called to have an additional key made for my truck and he noticed my check engine light on that I hadn’t seen getting my truck serviced. I initially called to have an additional key made for my truck and he noticed my check engine light on that I hadn’t seen on. I was glad, thanks to Chris, that it was mentioned to me and taken care of. He was very thorough in his explanation of what the cause was. It was fixed and even drives better. Thank you so much Chris for your professionalism, expertise and care of my automotive needs. More
I love my Lexus dealership. They make everything easy and the visit is very pleasant. I always feel confident that my car is in good shape when I leave. and the visit is very pleasant. I always feel confident that my car is in good shape when I leave. More
Excellent efficient service........... wonderful Excellent efficient service........... wonderful atmosphere Always ready to help Appreciated you for providing loaner vehicle Reliable, prompt Excellent efficient service........... wonderful atmosphere Always ready to help Appreciated you for providing loaner vehicle Reliable, prompt,respectful,attentive,knowledgeable ,caring and easy to work with More
Lexus of Memphis is the finest dealer for Lexus service! Their service is fast and friendly, and they can be trusted! Excellent Service Department! Their team does great work, from the moment that you driv Their service is fast and friendly, and they can be trusted! Excellent Service Department! Their team does great work, from the moment that you drive in, until the moment that you leave. The Service Department is awesome! More