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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

April 01, 2021

Service was great Billy was very courteous and professional. I didn’t realize I needed an appointment, I was not turned away. Billy made sure I had a ride to work. Thank you Billy for the updates More

by McNutt.brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 01, 2021 -

Lexus of Memphis responded

Hi Brenda - Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Billy. Drive safely, and we hope to see you again at Lexus of Memphis!

April 01, 2021

Johnny was very courteous, prompt and kept me informed of the progress in a timely fashion. He called and informed me of the completion of work. More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 01, 2021 -

Lexus of Memphis responded

We are thrilled that Johnny delivered the kind of friendly, efficient service we expect for our guests! Thank you for taking the time to review Lexus of Memphis, we are happy to have you as a customer. See you next time!

April 01, 2021

Jesse and Ron were a pleasure to work with. Insured I got the best deal possible and provided a wonderful experience when purchasing my new car! More

by aso_01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Sanders and Ron Gos
Apr 01, 2021 -

Lexus of Memphis responded

Thanks for shopping at Lexus of Memphis! It is our goal to find the best option for shoppers and we're glad to hear that Jesse and Ron hit the mark!

April 01, 2021

I have received servicing from Lexus of Memphis for many years. The staff members and atmosphere are both pleasant and accommodating. Rates are also reasonable! More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade! He is the best!
Apr 01, 2021 -

Lexus of Memphis responded

Hi Lynn - Thank you for the great review! We are proud to have earned your business over the years and happy to hear that you are so confident in our team. Drive safely, and we hope to see you again at Lexus of Memphis!

April 01, 2021

Billy did a wonderful job of making my 25,000 service appointment a great experience! I had a loaner I was able to use and they did a great job in my car detail as well. I would highly recommend Billy an More

by foster.michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Moore
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for trusting Lexus of Memphis with your vehicle. We strive to deliver top-notch service and I'm glad that came through to you. Our team looks forward to working with you next time!

April 01, 2021

Great customer service, could not ask for more professional care. Johnny was very professional and knowledgeable and was on time. Definitely recommend Lexus service dept. More

by jcvail1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johny
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Johnny earned your five stars. Drive safely, and we hope to see you again at Lexus of Memphis!

April 01, 2021

This was my first experience with the service department at Lexus of Memphis and I will be a repeat customer. They went above and beyond to take care of my car and worked with my schedule so there was no More

by Wyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Jackson, Joey Guasco
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for choosing Lexus of Memphis! We are proud to have earned your business and happy to hear that the team delivered such a successful service experience. Drive safely, and we hope to see you again down the road!

April 01, 2021

Paige was honest, pleasant and knowledgeable. Was well worth the long drive. Reminded me of a time when you felt a high level of trust with the dealer. More

by samcolemanbobparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Amick
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for your confidence in Paige and the team! We are proud to have earned your business and happy to hear that you had such a successful experience working with us. Drive safely, and we hope to see you back at Lexus of Memphis down the road!

April 01, 2021

Wonderful car, wonderful people, wonderful experience. Happy with deal. Both sales people I dealt with were great and I would return to buy another car from them again. More

by IS in memphis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle mikala
Apr 02, 2021 -

Lexus of Memphis responded

Congratulations on your new car! We are thrilled that you had such a positive purchase experience with our team. Thank you for giving Lexus of Memphis your business!

April 01, 2021

Great communication. Mike McPherson has always responded even when he is at lunch. He is aware of the costs to me and tries to minimize it as much as possible, Fast, guaranteed service. More

by dsbrown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson, Gary??
Apr 02, 2021 -

Lexus of Memphis responded

Thank you so much for trusting Lexus of Memphis with your vehicle! We are delighted to hear that Mike provides communicative service and we appreciate you giving him a shout-out. Hope to see you next time!

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