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Lexus of Memphis

Memphis, TN

4.7
835 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 835 reviews

April 16, 2021

Just very accommodating and got me in and out as quickly as possible. Everything was very nice and welcoming while waiting for device to be complete More

by Shelia-morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 19, 2021 -

Lexus of Memphis responded

Sheila, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 16, 2021

Appreciate the excellent, friendly, no-pressure service. The entire process of getting my car serviced was totally efficient and no-hassle. From making the appointment for service to the attention given to More

by Bboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny & service team
Apr 16, 2021 -

Lexus of Memphis responded

We are thrilled to hear that from start to finish you received five-star service from our Lexus of Memphis team. Thank you so much for supporting us by posting a fantastic review! We are grateful that you trust us with your vehicle and hope to see you down the road.

April 16, 2021

As always, the services at Lexus of Memphis was Great! The service department does great work, the loaner cars are a big help for me, and Mike is always super helpful! My wife and I have both been taken o More

by Jhbroughton21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

We're so lucky to have you and your wife as loyal customers! It's wonderful to hear that Mike and the rest of our service team always take such good care of you and your vehicles. Thank you for trusting Lexus of Memphis with all your repair and maintenance needs over the years!

April 16, 2021

Billy did a great job for me. Lexus service dept. always does a great job. I appreciate the entire service team. They are wonderful to work with. More

by Mrose129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! We are proud to have earned your support and happy to hear that Billy and the team earned your five stars. Drive safely, and we hope to see you again at Lexus of Memphis!

April 16, 2021

Top notch, professional, and courteous! First time in the service dept at Lexus Memphis, and they made me feel like I was a well known customer. More

by KReed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson and Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

What wonderful feedback! Thank you for allowing us the chance to assist you. We love to hear that our team left a great first impression. Hope to see you next time at Lexus of Memphis!

April 16, 2021

I had a great experience!! Damian was wonderful!! We live 1 hr away in another town. The dealer even returned our car to us, right to our door! More

by vogtcynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis! We are so happy to hear that Damian's service stood out to you and we appreciate you taking the time to commend him. Enjoy your weekend!

April 16, 2021

I was very pleased with my visit at the dealership. Mr. Billy was very welcoming and was happy to answer all my questions. The waiting room was comfortable and clean, including the restroom. More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Billy
Apr 19, 2021 -

Lexus of Memphis responded

Joy - Feedback like this makes our day! Thank you for taking the time to post about your recent visit to Lexus of Memphis and share kind words about Billy. We hope for the chance to assist you in the future!

April 16, 2021

Car was taken back promptly for service. Mike was very courteous and professional as usual. I was told immediately when the car work was completed. I have no issues with the work that was done. More

by Wiley
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

Wiley - We appreciate you trusting us with your vehicle and are delighted to hear that Mike provided professional service. Thank you for being part of the Lexus of Memphis family!

April 15, 2021

Excellent facility and staff. Service is excellent. My sales consultant and service consultant are very knowledgeable and friendly. They go an extra mile to give you a memorable experience Mike is excelle More

by Vlakshmiduggirala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 15, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! It means a lot to hear that you had such a successful experience working with Mike. Drive safely, and we hope to see you again at Lexus of Memphis!

April 14, 2021

I have been taking my 2001 Lexus 430 to the dealership and always pleased, and if problem, repair with no problem or extra expense. Johnnie always take good of my issues. More

by Ccarolecarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie
Apr 14, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let Johnnie know that you appreciate his help. We look forward to your next visit!

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