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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

April 11, 2021

It was my 1st visit with my car since buying in 2020. Everyone was so friendly and helpful it made the visit very easy. Plan on going back soon for some tech help. More

by Memphis in May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wasson
Apr 12, 2021 -

Lexus of Memphis responded

Thanks for leaving Lexus of Memphis a review! We're proud to have been a part of your car buying experience and we're glad to hear that our team walked you through the process!

April 11, 2021

The Memphis dealership is professional, has great inventory selection, and will work with you on prices. A+!!! Sales showed no gamesmanship in negotiations and purchase. Ricky T was great to work wit More

by Ace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Tran
Apr 12, 2021 -

Lexus of Memphis responded

Thank you, Ace, for reviewing Lexus of Memphis! We're glad to hear that our team was such a pleasure to work with and we wish you safe travels!

April 10, 2021

Joey is always great and knowledgeable. The service is good. All the staff are friendly. The car wash service has not been great over the past few times. More

by Capersshari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 12, 2021 -

Lexus of Memphis responded

While I am glad to hear that our team is always helpful, I am concerned by your additional feedback. We want guests to be confident in our work and I do apologize if we fell short in any way. I'll discuss this with my team so we can work towards improving. Thanks, Gary York - Service Manager - 901-362-8833

April 10, 2021

This may sound a little far-fetched but my decision to purchase a2018 SUV two years ago after owning two other lexus SUVs was based not so much on the great vehicles themselves but on the FABULOUS servic More

by Dabetspeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 13, 2021 -

Lexus of Memphis responded

This feedback means the world to us! Thank you for choosing Lexus of Memphis and highlighting Terry's great work. We hope to welcome you back for all your future services!

April 09, 2021

Joey is an excellent service representative for Lexus. He is courteous and willing to assist his customers in any way. He often goes above and beyond to satisfy his customers. More

by Avant2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for sharing a wonderful review about Joey! We are delighted that you can depend on him to go "above and beyond" to assist you. Safe driving from our Lexus of Memphis team!

April 09, 2021

Lexus of Memphis always exceeds my expectations when I bring my vehicle in to be serviced and I have very high expectations I highly recommend this dealership for all your sales and service needs More

by Keep guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Joey
Apr 09, 2021 -

Lexus of Memphis responded

Thank you so much for reviewing Lexus of Memphis! It really means a lot to hear that our service exceeds your expectations and we appreciate your kind recommendation. Hope to see you down the road!

April 09, 2021

I loved the awesome customer service, even when I made coffee. Also, I left a pair of boots there and Gray shipped them to me! More

by Melissa Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny, Gary
Apr 09, 2021 -

Lexus of Memphis responded

Melissa, it was our pleasure to assist you! Thank you for choosing Lexus of Memphis for your service needs. Safe travels!

April 09, 2021

I had a great experience I was in and out appointment was at 1pm and I was leaving around 2:15. Damien was very helpful and courteous I appreciate the experience More

by tiffinystewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for sharing this feedback about your recent service visit to Lexus of Memphis! It's great to hear that Damien and our team helped you get back on the road in a timely manner. Enjoy your weekend!

April 09, 2021

Anthony is a great salesman and is a tremendous help to me. He walked me through everything on the RX350L and helped me to understand the many different areas on my SUV. I will recommend him to my friends. More

by lillielewis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey was great and whole service employees.
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Anthony took such good care of you here at Lexus of Memphis, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your Lexus RX 350 L!

April 09, 2021

Excellent service from Terry Cade. Always available and responsive. Terry and your service staff is why I purchase from lexusMemphis Facility is always inviting and clean. Always a pleasure More

by Gottshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for choosing Lexus of Memphis for your auto service needs! We are delighted that you received consistently excellent care from Terry and our team. Hope to see you down the road!

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