Back

Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 812 reviews

April 16, 2021

Billy did a great job for me. Lexus service dept. always does a great job. I appreciate the entire service team. They are wonderful to work with. More

by Mrose129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! We are proud to have earned your support and happy to hear that Billy and the team earned your five stars. Drive safely, and we hope to see you again at Lexus of Memphis!

April 16, 2021

Top notch, professional, and courteous! First time in the service dept at Lexus Memphis, and they made me feel like I was a well known customer. More

by KReed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson and Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

What wonderful feedback! Thank you for allowing us the chance to assist you. We love to hear that our team left a great first impression. Hope to see you next time at Lexus of Memphis!

April 16, 2021

I had a great experience!! Damian was wonderful!! We live 1 hr away in another town. The dealer even returned our car to us, right to our door! More

by vogtcynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis! We are so happy to hear that Damian's service stood out to you and we appreciate you taking the time to commend him. Enjoy your weekend!

April 16, 2021

I was very pleased with my visit at the dealership. Mr. Billy was very welcoming and was happy to answer all my questions. The waiting room was comfortable and clean, including the restroom. More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Billy
Apr 19, 2021 -

Lexus of Memphis responded

Joy - Feedback like this makes our day! Thank you for taking the time to post about your recent visit to Lexus of Memphis and share kind words about Billy. We hope for the chance to assist you in the future!

April 16, 2021

Car was taken back promptly for service. Mike was very courteous and professional as usual. I was told immediately when the car work was completed. I have no issues with the work that was done. More

by Wiley
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

Wiley - We appreciate you trusting us with your vehicle and are delighted to hear that Mike provided professional service. Thank you for being part of the Lexus of Memphis family!

April 15, 2021

Excellent facility and staff. Service is excellent. My sales consultant and service consultant are very knowledgeable and friendly. They go an extra mile to give you a memorable experience Mike is excelle More

by Vlakshmiduggirala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 15, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! It means a lot to hear that you had such a successful experience working with Mike. Drive safely, and we hope to see you again at Lexus of Memphis!

April 14, 2021

I have been taking my 2001 Lexus 430 to the dealership and always pleased, and if problem, repair with no problem or extra expense. Johnnie always take good of my issues. More

by Ccarolecarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie
Apr 14, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let Johnnie know that you appreciate his help. We look forward to your next visit!

April 12, 2021

Excellent! They are very customer conscious and make every effort to ensure customers convenience, quality of work and individual needs. Great place to do business! More

by Gtowndr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cobe
Apr 12, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we are grateful to have you as a customer. We look forward to your next visit!

April 12, 2021

The Lexus dealership is the only place I bring my vehicle for any type of service. Mr Johnny Robertson is a excellent service advisor. Mr. Johnny is always pleasant and helpful. I purchased my vehicle from More

by dclemmer55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Apr 12, 2021 -

Lexus of Memphis responded

Thank you for your confidence in our team! We strive to deliver a seamless service experience, and it is fantastic to hear that this was reflected in your time working with Johnny. Drive safely, and we hope to see you again at Lexus of Memphis!

April 12, 2021

Always are very responsive to request for service and everyone there is extremely nice. They are always willing to provide a loaner car so I don’t have to sit and wait More

by Jshipman126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry cade
Apr 13, 2021 -

Lexus of Memphis responded

Thank you for sharing this feedback so that others will know what it's like to be a guest at Lexus of Memphis! We are happy to hear that you're a satisfied customer and look forward to our continued relationship.

...
69
...