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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

April 16, 2021

My service advisor. Damian was phenomenal. I always have a positive experience with the dealership. The staff is great and always make the service experience good. More

by Dcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for taking time to post a review about our service department! We are so glad that you can depend on Damian and our Lexus of Memphis team to take excellent care of you and your vehicle. Have a great weekend!

April 16, 2021

I really appreciate this dealership for their prompt and timely service. I will continue my services with this dealership, thanks Chris for your service s More

by brook52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 16, 2021 -

Lexus of Memphis responded

Your feedback means so much to us! Thank you for trusting Lexus of Memphis to get the job done!

April 16, 2021

Excellent customer service!!! I've never been disappointed with their attention to detail and personable service in over 20 years. Customer for life!!! Every one is always so friendly and willing More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for the great review, KJ! We are proud to have earned your business over the years. Drive safely, and we are looking forward to seeing you again at Lexus of Memphis!

April 16, 2021

This service rep, Mike McPherson is the best ever and the dealership just top notch- will always drive a Lexus!! Always friendly and helpful and go the extra mile More

by Sanrere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

Your feedback means so much to us. We're glad to hear that Mike was such a pleasure to work with during your visit to Lexus of Memphis and we look forward to seeing you next time!

April 16, 2021

Wonderful friendly service and Joey is the best to work with🙂 Sharon was also good to schedule my appointment. The loaner car was clean and Ready when I got there. More

by Lakegirl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Sharon
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for reviewing us and for giving a shout-out to Joey and Sharon. We look forward to your next visit to Lexus of Memphis!

April 16, 2021

Customer Service is superb! I have never had a bad experience with any staff member. Service is always great. Some services are a bit costly. I recommend overall. More

by Evette1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 16, 2021 -

Lexus of Memphis responded

Evette - We appreciate this feedback and are so glad that you can depend on our Lexus of Memphis team for excellent service, every visit. Thank you so much for your recommendation!

April 16, 2021

We have always received excellent service on our GX 460 ( I love this vehicle). Mr Johnny Robertson has always gone above and beyond to take care of our needs. Thank you for his ability to make sure e More

by Judy.griffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Apr 19, 2021 -

Lexus of Memphis responded

Judy, thank you for trusting our team with your business and your Lexus GX 460! We are thrilled that Johnny and the team always go the extra mile to make you happy customers. See you next time at Lexus of Memphis!

April 16, 2021

Just very accommodating and got me in and out as quickly as possible. Everything was very nice and welcoming while waiting for device to be complete More

by Shelia-morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 19, 2021 -

Lexus of Memphis responded

Sheila, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 16, 2021

Appreciate the excellent, friendly, no-pressure service. The entire process of getting my car serviced was totally efficient and no-hassle. From making the appointment for service to the attention given to More

by Bboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny & service team
Apr 16, 2021 -

Lexus of Memphis responded

We are thrilled to hear that from start to finish you received five-star service from our Lexus of Memphis team. Thank you so much for supporting us by posting a fantastic review! We are grateful that you trust us with your vehicle and hope to see you down the road.

April 16, 2021

As always, the services at Lexus of Memphis was Great! The service department does great work, the loaner cars are a big help for me, and Mike is always super helpful! My wife and I have both been taken o More

by Jhbroughton21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

We're so lucky to have you and your wife as loyal customers! It's wonderful to hear that Mike and the rest of our service team always take such good care of you and your vehicles. Thank you for trusting Lexus of Memphis with all your repair and maintenance needs over the years!

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