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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

April 24, 2021

Greta is very knowledgeable and was very informative. She kept us in the loop at all times. Second purchase from her. Definitely would buy from her again More

by bscott5296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greta
Apr 26, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We are proud that we earned your returning business here at Lexus of Memphis, and we will certainly let Greta know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

April 24, 2021

Terry is efficient and professional. He did exactly what he said he would do and completed all services in a timely manner. He was friendly and welcoming. More

by rabish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 26, 2021 -

Lexus of Memphis responded

Thanks for trusting Lexus of Memphis to get the job done! We look forward to taking care of you during your next service visit!

April 23, 2021

Terry Cade was wonderful. He took good care of both my Lexus and me! I’m starting a new job next week and need a car that is reliable. More

by N1ghtngal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 23, 2021 -

Lexus of Memphis responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let Terry know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 23, 2021

They got me right in! Terry got me in my loaner, he called once everything was completed, very smooth. Asked me was there anything else. I said, no.. he even saved me a few dollars More

by Sanvirges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 23, 2021 -

Lexus of Memphis responded

We always appreciate 5-star reviews! Thank you for taking the time to share your experience so that others can see what it's like to work with our service team here at Lexus of Memphis. We'll be sure to pass along your kind words to Terry!

April 23, 2021

John Shipp was great. We appreciated all of his help finding the perfect Lexus for us. We especially appreciated his instructions for operations and pairing our phone. More

by harveygardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shipp
Apr 23, 2021 -

Lexus of Memphis responded

Thank you, Harvey! There is nothing we love more than helping a guest drive away in their perfect car and we're so glad that John could help you find your beautiful new Lexus. All of us here at Lexus of Memphis wish you many safe and happy miles!

April 23, 2021

Immediately saw me without an appointment for a nail in a tire and corrected it then. Mr Cade reviewed my records and saw that I had tire insurance coverage. More

by tlthompsonmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 23, 2021 -

Lexus of Memphis responded

A big thanks from all of us for the 5-star feedback! We're so glad that we could assist with your tire issue and get your vehicle back on the road safely in no time. We hope to see you back at Lexus of Memphis in the future!

April 23, 2021

Quick, friendly and efficient service.Mike MacPherson is excellent in taking care of my car. I dropped my car off the night before and it was ready for pick up before noon the next day. More

by Czalowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 23, 2021 -

Lexus of Memphis responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with Mike and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

April 23, 2021

Wonderful service, efficient and timely. I have gone there for years. Terry Cade is wonderful. I highly recommend this dealership. You won’t regret choice More

by mary.lovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 23, 2021 -

Lexus of Memphis responded

Mary - thanks for your loyalty to Lexus of Memphis. We look forward to working with you next time!

April 23, 2021

Lexus of Memphis has the best customer service model! I have been going to Joey Guasco for 13 years now and his service just gets better and better each year! I highly recommend this dealership; their Ser More

by krichardson680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Apr 23, 2021 -

Lexus of Memphis responded

We couldn't ask for better feedback than this! It's a privilege to have earned your repeat business over the many years and your kind words about our team's customer service made our day here at Lexus of Memphis. A big thanks from all of us and, as always, we look forward to seeing you next time!

April 23, 2021

In this particular case I was only in for an oil change and check up. However every time I’m in for service everyone is always friendly and prompt and efficient. More

by Cecil.sammons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike mcpherson
Apr 23, 2021 -

Lexus of Memphis responded

Cecil - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

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