Lexus of Memphis
Memphis, TN
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They have great employees everyone helps each other very honest with what they tell you Terry was a great help in scheduling my appointment and calling me when my car was ready to pick up honest with what they tell you Terry was a great help in scheduling my appointment and calling me when my car was ready to pick up More
Joey dealt with our appointment matter with a smile, grace and we’ll make it happen attitude that relived our surprised disappointment upon arrival for expected service appointment. He explained work to grace and we’ll make it happen attitude that relived our surprised disappointment upon arrival for expected service appointment. He explained work to be performed and arranged for loaner vehicle and took care of all details. Our GX 460 was available for pick-up just after lunch, all washed and cleaned and service report ready. This is a highly rated dealership, with informed and friendly personnel and an open willingness to cheerfully and satisfactorily care for their customers. Joey is an exceptional face and representative for the dealership. 5 Stars to everyone there!! More
The service, quality and professionalism is fantastic. Terry, my service rep is always helpful and friendly. He always makes the proper recommendations with genuine concern. Terry, my service rep is always helpful and friendly. He always makes the proper recommendations with genuine concern. More
Highest service levels, from the customer experience to technical excellence in the shop. Mike McPherson totally responsive to my needs. Totally satisfied as a Lexus customer. technical excellence in the shop. Mike McPherson totally responsive to my needs. Totally satisfied as a Lexus customer. More
Always excellent customer service from the time you enter the garage and meet and greeted in one of the cleanest and pleasant environment.Work is always done in a reasonable time. the garage and meet and greeted in one of the cleanest and pleasant environment.Work is always done in a reasonable time. More
Great personnel. Everyone was very accommodating, and the service was great. My 16 year old LS430 looks like new! I can highly recommend. The shuttle driver, Lloyd, was great! service was great. My 16 year old LS430 looks like new! I can highly recommend. The shuttle driver, Lloyd, was great! More
Chris was very professional and friendly. He was also knowledgeable concerning the service of my vehicle. The service work recommended for my vehicle was done in a very timely manner. knowledgeable concerning the service of my vehicle. The service work recommended for my vehicle was done in a very timely manner. More
Great service very professional service were timely and work were performed. I would recommend lexus of memphis to anyone needing there lexus serviced or repaired work were performed. I would recommend lexus of memphis to anyone needing there lexus serviced or repaired More
Excellent and accommodating service since I did not have an appointment.I came in for a low tire pressure and ended up with a nail in my tire which they were able to fix an appointment.I came in for a low tire pressure and ended up with a nail in my tire which they were able to fix More