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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

May 14, 2021

They have great employees everyone helps each other very honest with what they tell you Terry was a great help in scheduling my appointment and calling me when my car was ready to pick up More

by Jameswsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry was the only name I remember but there was others
May 14, 2021 -

Lexus of Memphis responded

Thank you for the great review! We strive to deliver a seamless service experience for our guests, and it means a lot to hear that this was reflected in your time working with Terry. Drive safely, and we hope to see you again at Lexus of Memphis!

May 14, 2021

Joey dealt with our appointment matter with a smile, grace and we’ll make it happen attitude that relived our surprised disappointment upon arrival for expected service appointment. He explained work to More

by ‘21 GX 460
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey in Service
May 14, 2021 -

Lexus of Memphis responded

Thank you for the great review! We are very proud of our team, and hearing that you had such a successful service experience working with Joey made us smile. Drive safely in your 2021 Lexus GX 460, and hope to see you back at Lexus of Memphis down the road!

May 14, 2021

The service, quality and professionalism is fantastic. Terry, my service rep is always helpful and friendly. He always makes the proper recommendations with genuine concern. More

by jermelmason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
May 14, 2021 -

Lexus of Memphis responded

Thank you for continuing to choose Lexus of Memphis for your service needs! We are thrilled that Terry always takes such great care of you and your vehicle. Safe travels until we see you next!

May 14, 2021

Highest service levels, from the customer experience to technical excellence in the shop. Mike McPherson totally responsive to my needs. Totally satisfied as a Lexus customer. More

by gtliii49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
May 14, 2021 -

Lexus of Memphis responded

Thank you for giving us at Lexus of Memphis such a marvelous rating! We love to hear that Mike was able to assist you so well. Feel free to call or stop by if there is anything else we can do for you. Have a great day!

May 14, 2021

Always excellent customer service from the time you enter the garage and meet and greeted in one of the cleanest and pleasant environment.Work is always done in a reasonable time. More

by Rmariehill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
May 17, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 14, 2021

Best service. Best people. A dealer I can trust. I will not go anywhere else for service or to buy. There Cade is the best! More

by Jmconder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade and Greta
May 14, 2021 -

Lexus of Memphis responded

Thank you so much for being a loyal Lexus of Memphis customer! It really means a lot that you can trust our team for all of your auto service needs. Happy travels and we look forward to seeing you next time!

May 14, 2021

Great personnel. Everyone was very accommodating, and the service was great. My 16 year old LS430 looks like new! I can highly recommend. The shuttle driver, Lloyd, was great! More

by russellpatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Lloyd.
May 17, 2021 -

Lexus of Memphis responded

Thank you so much for recommending Lexus of Memphis! We are thrilled to hear that your Lexus LES 430 looks beautiful and we appreciate you mentioning Lloyd. Hope to see you at your next visit!

May 10, 2021

Chris was very professional and friendly. He was also knowledgeable concerning the service of my vehicle. The service work recommended for my vehicle was done in a very timely manner. More

by mose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wasson
May 11, 2021 -

Lexus of Memphis responded

We are thrilled that Chris delivered such an informative, efficient experience! Thank you for choosing Lexus of Memphis and taking the time to review us. We hope to welcome you back for your future service needs!

May 10, 2021

Great service very professional service were timely and work were performed. I would recommend lexus of memphis to anyone needing there lexus serviced or repaired More

by Bigwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 10, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 08, 2021

Excellent and accommodating service since I did not have an appointment.I came in for a low tire pressure and ended up with a nail in my tire which they were able to fix More

by Raybrake1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
May 10, 2021 -

Lexus of Memphis responded

We're so glad the service team here at Lexus of Memphis was able to assist you with your tire issue, and we're grateful to have earned your business. Thank you for trusting us with the care of your vehicle and see you next time!

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