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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

May 28, 2021

Excellent service - I’ll probably never buy a car from any other dealership and I’ll certainly only use Lexus for any and all car maintenance and service. More

by annalaurenbrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
May 28, 2021 -

Lexus of Memphis responded

Thank you for the all-around amazing review, Anna! We appreciate your business and look forward to seeing you again next time! - the Lexus of Memphis team

May 28, 2021

I came to have my oil changed and they did it quickly. Mike is one of the best service advisors. Will always use Lexus dealer More

by Bevsobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPhearson
May 28, 2021 -

Lexus of Memphis responded

Thank you for the wonderful review and for trusting us with your vehicle care! We wish you safe travels and hope to see you back again soon! - the Lexus of Memphis team

May 28, 2021

Very nice and easy to use. Courteous and helpful and friendly . Explains service and costs up front. Nice waiting area with lots of snacks. Prompt More

by rcaldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson, park harbor
May 30, 2021 -

Lexus of Memphis responded

Thank you for the positive review and for doing business with the Lexus of Memphis team! We're glad we could be of assistance. Drive safe!

May 24, 2021

Gary was extremely helpful and provided excellent advice. He gave us ample time to review our options, test drive a number of vehicles in order to make a decision. A true professional. More

by vspear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
May 24, 2021 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Gary. Drive safely in your new vehicle, and enjoy it! We hope to see you again at Lexus of Memphis!

May 22, 2021

Very courteous and professional. Took a little longer than expected but Johnny kept the communication line open and kept me in the loop. He also explained in detail what my next services should be. More

by dbarham33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
May 24, 2021 -

Lexus of Memphis responded

Thank you for trusting your vehicle with our Lexus of Memphis team! We love to hear that Johnny provided communicative service throughout the repair process. Have a fantastic week!

May 22, 2021

Joey has taken care of us and our car for several years. We always get the best service at Lexus of Memphis. This is our 3rd Lexus we got from them. Tom Burgess is our salesman so from the buying to service More

by pgbrown3608
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Tom
May 24, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! We are thrilled to hear that Joey and Tom went above and beyond to assist you. Drive safely in your new vehicle, and we hope to see you again at Lexus of Memphis!

May 22, 2021

Excellent customer service. Friendly, Prompt and courteous staff members. Facilities clean an neat. Helpful to try to put you in a courtesy car that is similar to yours. More

by Shawn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
May 24, 2021 -

Lexus of Memphis responded

Shawn, thank you for the review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 22, 2021

Excellent service-professional employees-estimate of time for service is usually very close-have two Lexus that have always been serviced at Lexus of Memphis More

by Jkelley3941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnie Robertson
May 24, 2021 -

Lexus of Memphis responded

Thank you for the review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 21, 2021

I received excellent service from Lexus of Memphis. When I went into the building I was met by a courteous salesperson. And from then on it was like I was one of family of Lexus. I think the most important More

by phillipsherman40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony William
May 21, 2021 -

Lexus of Memphis responded

Phillip - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Lexus of Memphis team. Drive safely in your new vehicle, and we hope to see you again down the road!

May 21, 2021

Terry Cade has helped me at Lexus for many years. He is professional and gets everything done in such a great way. Thank you Terry for going above and beyond. Your service is excellent..... More

by splyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
May 21, 2021 -

Lexus of Memphis responded

We're thrilled to hear that Terry has taken such great care of you, and we appreciate you trusting the Lexus of Memphis team with the care of your vehicle. Safe travels and see you next time!

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