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Lexus of Memphis

Memphis, TN

4.7
850 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 850 reviews

July 08, 2021

Friendly and professional employees. Great environment and very customer focused. Always top notch service and everyone works together to make you feel important. The service rendered is outstanding. More

by JRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Jul 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review Lexus of Memphis! We look forward to working with you during your next service visit!

July 08, 2021

Excellent, efficient service!Mike is truly an all star Excellent, efficient service! Mike is truly an all star when it comes to helping out with service related issues and information. Great dealership to More

by deanklug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Jul 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Mike and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

July 04, 2021

Always has quick and reliable service! Customer service always does a great job and a very nice! I would use them every time! Good people! More

by wootn44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry and Sharon
Jul 04, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share! We appreciate your business and your confidence in our team to get the job done. Drive safely, and we hope to see you back at Lexus of Memphis!

July 04, 2021

No long wait and allow me to use my warranty. More

by L. Hopkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 06, 2021 -

Lexus of Memphis responded

Thank you for your five-star review! We are delighted to have you as a customer here at Lexus of Memphis. Have a wonderful day!

July 02, 2021

There are no words to describe the most outstanding treatment we received. Thomas Burgess is absolute most phenomenal sales person ever. His work ethics are impeccable. He needs a raise and a bonus. More

by CASSANDRAHUGGHIS62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Burgess and Ron Woods
Jul 02, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Lexus of Memphis, and we will certainly let Thomas know that you appreciate his help. We hope to see you again sometime!

July 02, 2021

Went to Lexus dealer for routine oil change. Oil change More

by Jrmcdonaldiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 02, 2021 -

Lexus of Memphis responded

Thank you for the 5-star rating! All of us at Lexus of Memphis are happy to help and look forward to working with you next time. Take care!

July 01, 2021

We were in town for one evening on a cross country trip. We had a car emergency & Lexus Memphis came through in a big way for us. They took care of us & we were on our way the next day!! More

by Pwalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 01, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave Lexus of Memphis your review! It makes our day that the team was able to welcome you into our dealership and make sure your concerns were addressed and taken care of. Safe travels and have a great day!

July 01, 2021

Johnny Robertson has been my service rep for many years and he is outstanding. He is courteous, professional and very considerate. He makes the Lexus Dealership look good. I’ve also had very good experi More

by gwendolyn.d.white
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Jul 01, 2021 -

Lexus of Memphis responded

Gwendolyn - thank you for trusting Johnny and the Lexus of Memphis team with the care of your vehicle over the years! Your support means the world to us. Safe travels and see you next time!

July 01, 2021

Great service, courteous and on the point. My appt wasn’t registered in their system (I tried to do it online) and they still took me in. More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 01, 2021 -

Lexus of Memphis responded

We apologize for the mixup with our computer records but are delighted to hear we could still assist you with your service. Thank you for trusting the Lexus of Memphis team to do the right thing - we hope to see you again down the road!

June 30, 2021

Anthony inherited me as a client in the 11th hour after my salesperson left the dealership. But the end of delivery day, we were buddies! He was patient with me and taught me everything I needed to kno More

by Jenro1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 30, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share! Hearing that Anthony went the extra mile to assist with your purchase made our day. Drive safely in your new Lexus RX 350, and we hope to see you back at Lexus of Memphis down the road!

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