Back

Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 812 reviews

June 04, 2021

This dealer has always been there to help. They make you feel like they are there to help you .The service department explains everything they are doing .Well it started in service I decided to check out wh More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
Jun 04, 2021 -

Lexus of Memphis responded

Dan, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

June 04, 2021

I went back to Memphis of Lexus to get a new car because I like doing business with Johnny Robertson, my service rep, & Anthony Williams in Sales. I wanted all the latest safety driving assists & a smaller More

by Gammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson & Anthony Williams
Jun 07, 2021 -

Lexus of Memphis responded

Thank you so much for your repeat business! We are delighted to hear that you've had great experiences working with both our sales and service teams and appreciate you sharing kind feedback about Johnny, Anthony, and our Lexus of Memphis team. Congratulations on your new vehicle! We wish you safe and happy driving.

May 29, 2021

The best service you can/will experience and to add the best snack choices there is. The staff at Lexus IS attentive, informative and quick service but know that what you have come for was done accurately More

by Geshia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Paul Martin (sales) Chris (automotive)
May 29, 2021 -

Geshia responded

I love Lexus of Memphis! You all are so welcoming, attentive and very detailed at whatever is needed. Thank you all for being the best.

Jun 01, 2021 -

Lexus of Memphis responded

Geshia - We appreciate the kind feedback! It means a lot to hear that you had such a successful experience working with the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

May 29, 2021

Clean. Great waiting room with great snacks and room to work ! Everyone was pleasant and friendly. Billy was helpful and will definitely go back for next service. More

by BbBradyjim2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 01, 2021 -

Lexus of Memphis responded

Thank you for the positive review and five stars! We're so glad we were able to make your recent service visit a pleasant one. Safe travels and see you next time, from all your friends here at Lexus of Memphis!

May 29, 2021

Great service , friendly and attentive. Terry Cade is the “best”. Actual servicing is usually quick and they never try tosell me something that I really don’t need at the time More

by Rkinard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
May 30, 2021 -

Lexus of Memphis responded

Thank you for dropping by to share your feedback! We're glad to hear that Terry and the team have consistently achieved our standard of friendly, caring, and efficient customer service. We appreciate you choosing Lexus of Memphis and look forward to seeing you again down the road!

May 29, 2021

My service rep Terry demonstrated high professional expertise and customer courtesy. He clarified a number of issues I had concerning future maintenance. I was Very pleased! More

by Tom Deutsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scheduler but don’t recall his name.
May 30, 2021 -

Lexus of Memphis responded

Tom, we appreciate you taking the time to review us! We're so glad to hear Terry delivered the professional and courteous service we pride ourselves on here. Thank you for doing business with the Lexus of Memphis team, and see you next time!

May 28, 2021

Great service. Terry Cade is the best. He always helps me get great service and finished in time to return home before night. I have never had a bad experience More

by Gglbbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
May 28, 2021 -

Lexus of Memphis responded

We are more than pleased to hear that Terry delivered professional service which made your experience a success from start to finish. Thank you for choosing Lexus of Memphis and we hope to see you again down the road. Safe travels!

May 28, 2021

The staff is very friendly and efficient.Things are done The staff is very friendly and efficient. Things are done in a timely manner. Everyone carries themselves in a professional manner. I would recomme More

by Mark’s Suv
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
May 28, 2021 -

Lexus of Memphis responded

Thank you for the kind words and recommendation, Mark! We appreciate your business and hope to see you back again next time! - the Lexus of Memphis team

May 28, 2021

Very friendly, knowledgeable, professional. I didn't have a long wait time. The customer lounge is very comfortable. If you need your vehicle service see Johnny. More

by Rosetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHNNY
May 28, 2021 -

Lexus of Memphis responded

Rosetta, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let Johnny know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 28, 2021

Joey was very nice and he kept me in the loop of what was going on with my car. The service was quick and top-notch. More

by SriD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey, Jeff
May 28, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! We are thrilled to hear that Joey delivered such a successful service experience. Safe travels, and we hope to see you back at Lexus of Memphis!

...
60
...