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Lexus of Memphis
Memphis, TN
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Mike is a true Professional “PROMOTE NOW “ He always have answers and not Excuses! Everyone’s friendly there and I’ll be buying my Next 2 Lexus’s there at year end! OohRah Semper Fi answers and not Excuses! Everyone’s friendly there and I’ll be buying my Next 2 Lexus’s there at year end! OohRah Semper Fi More
Excellent Service! I came for recall (programing issues) and it was handled quickly and the staff was on top of it. Best experience I have ever had a service departm I came for recall (programing issues) and it was handled quickly and the staff was on top of it. Best experience I have ever had a service department. I can't say enough about how good the service was. More
The service is always trustworthy, timely and per what was agreed upon. The loner was great, since I only have 1 car. The car was washed and vacuumed. I am please with the results. was agreed upon. The loner was great, since I only have 1 car. The car was washed and vacuumed. I am please with the results. More
Service Dept is always friendly and helpful. Loaner was great. Service advisor always the best-Terry. He was not there this time and I had Jasmine and she was terrific. Loaner was great. Service advisor always the best-Terry. He was not there this time and I had Jasmine and she was terrific. More
The service dept. has performed as required and usually have your vehicle ready as promised. I have usually only had maintenance done at this dealership. has performed as required and usually have your vehicle ready as promised. I have usually only had maintenance done at this dealership. More
Very positive experience overall-Johnny was excellent, he explained everything clearly and kept me informed throughout the process- the waiting room was maintained very well,including snacks-the wait time wa explained everything clearly and kept me informed throughout the process- the waiting room was maintained very well,including snacks-the wait time was reasonable and the Carr was returned washed More
Gary, Brian and the rest of the team at Lexus of Memphis made the whole process simple and quick, they went through all the options of the car took the time to set up car play with my phone and the finance made the whole process simple and quick, they went through all the options of the car took the time to set up car play with my phone and the finance process was very well explained and was on done electronically on the screen built into to his desktop. This is our 2nd car we have purchased from them. More
Took car for an oil change found coolant was leaking. Warranty covered labor and parts. Dealership provided a courtesy car at no cost. I was disappointed they didn’t wash my car after servicing, it su Warranty covered labor and parts. Dealership provided a courtesy car at no cost. I was disappointed they didn’t wash my car after servicing, it suppose to be a standard courtesy. More