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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

June 17, 2021

Grea, efficient and friendly service. My device consultant kept me apprised of progress on my repairs. The loaner car was the best I’ve ever had. More

by flemingparkrd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mcphearson
Jun 17, 2021 -

Lexus of Memphis responded

We are delighted that our team could deliver such communicative, top-notch service! Thank you for your confidence in Lexus of Memphis, and for your business. We hope to see you again!

June 17, 2021

Lexus of Memphis has always been honest with what needs done. They are a good organization to work with, one that I trust. The "loaner" is a plus. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Jun 18, 2021 -

Lexus of Memphis responded

Hi Dave! We are delighted to have earned your positive review. The Lexus of Memphis team wants to make sure each of our guests is well taken care of and informed during their service visits so we are happy to hear this is reflected when you visit. We hope to see you next time. Take care!

June 11, 2021

I had a great experience buying a used car and the salesman was outstanding. Rick Tran was my salesman and was a great help with everything More

by mboudreaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tran
Jun 11, 2021 -

Lexus of Memphis responded

We are thrilled to hear that Rick could assist with this purchase. Thank you so much for taking time to commend him and review Lexus of Memphis! We are so grateful for your business.

June 11, 2021

My service Terry has been the best thing about buying a Lexus! He is always on top of things and takes amazing car of me and my LS 500! He is an incredible asset to the company! More

by Lthomas1203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry in service
Jun 11, 2021 -

Lexus of Memphis responded

Thank you so much for the glowing review! We are delighted that you can trust Terry with your Lexus LS 500 and appreciate you being part of the Lexus of Memphis family. Hope to see you next time!

June 09, 2021

My experience with Lexus of Memphis’ service department was exceptional. Billy was helpful and very informative during my entire service experience. I found Billy to be very trustworthy and went above and More

by courtneylallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 09, 2021 -

Lexus of Memphis responded

Courtney - your feedback means so much to us! It is fantastic to hear that Billy was so helpful throughout the entire experience. We look forward to working with you the next time you bring your vehicle in for service!

June 09, 2021

Terry Cade service.consultant very helpful and professional. He is great to work with explaining in detail what services is needed.if I call him he always respond in a timely manner. More

by jjohnson3505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ES 350
Jun 10, 2021 -

Lexus of Memphis responded

Thank you for your confidence in Terry and the team! We are happy to have you as a returning customer here at Lexus of Memphis and we look forward to seeing you next time. Drive safely!

June 07, 2021

Chris was excellent with his help. He made my visit for service a pleasant one. the young people who checked me in and the gentleman who accepted my payment were also very friendly and nice More

by Bjbaskin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, young people checking me in, and gentleman who accepted my payment
Jun 07, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us and shout out Chris! We are thrilled to hear that he delivered such an outstanding experience. Drive safely, and we hope to see you back at Lexus of Memphis!

June 04, 2021

First experience at the Lexus Dealership of Memphis. Billy my service consultant was extremely nice. He was very knowledgeable and explained the process of what is offered while my vehicle was being ser More

by martinbayou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 07, 2021 -

Lexus of Memphis responded

Mildred - We appreciate you allowing us the chance to earn your business and are delighted to hear that Billy left a great first impression. Thank you for taking time to post a review! We hope to see you again at Lexus of Memphis for your future auto needs.

June 04, 2021

Wonderful experience. Terry is always a big help. His customer service is excellent. All workers or employees are really helpful and I love to go to that place specially with Terry. More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Jun 04, 2021 -

Lexus of Memphis responded

Rose, thank you for the review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let Terry know that you appreciate his help. We look forward to your next visit!

June 04, 2021

It's always a great atmosphere whenever I get service. My rep Joey is the best and he always ask if there are any other issues with my truck. More

by consuela.merritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 04, 2021 -

Lexus of Memphis responded

Consuela - It makes us smile to hear that you enjoy your visits with Joey and our Lexus of Memphis team. Thank you for trusting us with your truck!

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