Back

Lexus of Memphis

Memphis, TN

4.7
850 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 850 reviews

July 09, 2021

I had to replace my battery on my way to work, I was in and out quickly, Thanks Terry and the service team was so helpful & fast! More

by tlcfish2003
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share! We want the most for our guests, and it is excellent to hear that you had such a successful service experience working with Terry and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

July 09, 2021

Taking the car in for service is never something I dread. Actually it’s always a pleasure. Johnny Robertson, our service representative, always provides great customer service! More

by akaTheFloods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 09, 2021 -

Lexus of Memphis responded

We couldn't ask for better feedback and we appreciate you taking the time to share. Thanks for trusting Lexus of Memphis with your business!

July 09, 2021

Love this place! Everyone is helpful and happy, they get you to the correct person right away. The customer service is fabulous, always putting the customer first. More

by lockard83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Kelley & Johnny
Jul 11, 2021 -

Lexus of Memphis responded

This review is music to our ears! Thank you for the lovely feedback and for trusting the Lexus of Memphis team with your vehicle needs. Come back again soon!

Jul 11, 2021 -

Lexus of Memphis responded

This review is music to our ears! Thank you for the lovely feedback and for trusting the Lexus of Memphis team with your vehicle needs. Come back again soon!

July 09, 2021

Terry Cade is the reason I get both of my RX350's serviced at this dealership. He prvides excellent customer service! He aways makes certain that the work is done right while trying to watch out fo More

by GtownHog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jul 11, 2021 -

Lexus of Memphis responded

Thank you for the outstanding feedback and for your loyal business! We'll be sure to let Terry know his hard work has made all the difference to you. Safe travels, and we hope to see you back at Lexus of Memphis again next time!

July 08, 2021

They were very professional and they let me know everything that I needed to know about my car if there was anything going wrong or not More

by Bigdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 08, 2021 -

Lexus of Memphis responded

Thank you for coming to Lexus of Memphis, and for sharing your positive feedback. We hope to welcome you back for all your future service needs!

July 08, 2021

Very easy to deal with .They explained everything that they were going to do and they would let me know when it would be ready. More

by philiphansen1929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 08, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share, Philip! We are thrilled to hear that you had such a successful experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

July 08, 2021

The suv was serviced to my satisfaction and completed quickly. Terry Cade my service advisor who I have worked with for 12 years to keep my Lexus in great shape (2004 with 240k miles) has been outstandi More

by cohenrj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jul 08, 2021 -

Lexus of Memphis responded

Thank you for the positive review! We're so glad to hear the Lexus of Memphis team could be of service. We appreciate you trusting us with the care of your Lexus, and we hope to see you again next time!

July 08, 2021

Mike is awesome, and the service department runs like a well oiled machine. The best experience I had ever had at a dealership. Also, very clean. More

by Sara7272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Jul 08, 2021 -

Lexus of Memphis responded

Sara - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Mike and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

July 08, 2021

My experience was wonderful. I have so far never had a less than wonderful experience. Everyone is courteous and amazing. Terry was honest, professional, and knowledgeable. More

by psrobers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jul 08, 2021 -

Lexus of Memphis responded

We are thrilled that you are always so well taken care of by our team! Thank you for your kind review of Terry and Lexus of Memphis. We look forward to seeing you next time!

July 08, 2021

Lexus of Memphis is an outstanding dealership. My wife and I have purchased five Lexus’s from this dealership since 2006. We rarely consider purchasing another brand because we are so pleased with the au More

by cwell44
Recommend Dealer
Yes
Employees Worked With
Greta for sales, Joey for service
Jul 09, 2021 -

Lexus of Memphis responded

Thanks for your loyalty to Lexus of Memphis! We're glad to hear that Joey continues to take care of you and we look forward to your next visit!

...
59
...