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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

June 25, 2021

Johnny has a friendly demeanor, professional, helpful & he's always smiling. More

by d_richmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson, Bryon & Sharon
Jun 25, 2021 -

Lexus of Memphis responded

Thank you for sharing your glowing feedback about Johnny! We appreciate your business here at Lexus of Memphis.

June 25, 2021

Excellent experience with my service appointment. It was quick and the service was courteous and professional. The loaner car was very good and had no issues. More

by marflak2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Jun 27, 2021 -

Lexus of Memphis responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - Lexus of Memphis

June 25, 2021

From the date of purchase I have received excellent service . The courtesy of a loaner vehicle abs the easy checkout methods that are available . Great More

by Brownnic72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 25, 2021 -

Lexus of Memphis responded

Thank you for your continued business and your confidence in our team! We look forward to working with you next time here at Lexus of Memphis. Drive safely!

June 25, 2021

Service was prompt and exactly what service representative Mike said it would be More

by Sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 27, 2021 -

Lexus of Memphis responded

This is our favorite kind of review to read - thank you, Sammy! We appreciate your business and support. Safe travels and come back again next time, from all of us here at Lexus of Memphis!

Jun 28, 2021 -

Sammy responded

Absolutely

June 22, 2021

Consistent helpful and nice people, nice environment, accommodating, great service! More

by Cannieforsythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Jun 22, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

June 22, 2021

The service on my car was very fast and efficient. My sales person Terry Cade is wonderful and always a pleasure to work with. The lady I made the appointment with and the gentleman who checked me out w More

by lcavette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jun 22, 2021 -

Lexus of Memphis responded

Fast and efficient are two words we strive to live by, so this review is fantastic to hear! Thank you for trusting the Lexus of Memphis service team with your vehicle care - it is truly our pleasure to assist. Safe travels and see you next time!

June 19, 2021

Considering what vehicle to purchase, my first call was to Terry Cade (service representative). I have tremendous respect and trust in Terry. I’m very pleased that I chose Lexus More

by sudab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jun 20, 2021 -

Lexus of Memphis responded

Thank you for the positive review! We're so glad to hear that Terry and the Lexus of Memphis staff could help you make the right decision. We are grateful for your business and hope to see you again down the road!

June 18, 2021

I love the services and the associated. They are very consistent and care about there clients. Thank you for the great and wonderful job that you do. More

by Mrs. Lockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Mike and Chris
Jun 18, 2021 -

Lexus of Memphis responded

It's our privilege to assist you, Mrs. Lockett! We appreciate you choosing Lexus of Memphis for all of your auto service needs and are delighted to hear that you can trust us to keep you driving safely. Thank you so much!

June 18, 2021

This dealership is so efficient! Everyone was polite, helpful and friendly. Thanks for the loaner car during the recall repair Lexus of Memphis! You are the best! More

by Sheironbearden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon, Terry, ?
Jun 18, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share your experience! We are proud to have earned your support and happy to hear that you are so confident in the Lexus of Memphis team to get the job done. Drive safely, and we hope to see you again down the road!

June 18, 2021

Great service agent,Mike McPherson. He is always trying to fine ways to help me and give me good advice on what I needed for my car. More

by dsbrown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Jun 18, 2021 -

Lexus of Memphis responded

Thank you for the great review! We are happy to hear Mike is demonstrating our commitment to customer service. All of us at Lexus of Memphis appreciate having you as a customer and hope to work with you again down the road. Take care!

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