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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

July 08, 2021

My experience was wonderful. I have so far never had a less than wonderful experience. Everyone is courteous and amazing. Terry was honest, professional, and knowledgeable. More

by psrobers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jul 08, 2021 -

Lexus of Memphis responded

We are thrilled that you are always so well taken care of by our team! Thank you for your kind review of Terry and Lexus of Memphis. We look forward to seeing you next time!

July 08, 2021

Lexus of Memphis is an outstanding dealership. My wife and I have purchased five Lexus’s from this dealership since 2006. We rarely consider purchasing another brand because we are so pleased with the au More

by cwell44
Recommend Dealer
Yes
Employees Worked With
Greta for sales, Joey for service
Jul 09, 2021 -

Lexus of Memphis responded

Thanks for your loyalty to Lexus of Memphis! We're glad to hear that Joey continues to take care of you and we look forward to your next visit!

July 08, 2021

Friendly and professional employees. Great environment and very customer focused. Always top notch service and everyone works together to make you feel important. The service rendered is outstanding. More

by JRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Jul 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review Lexus of Memphis! We look forward to working with you during your next service visit!

July 08, 2021

Excellent, efficient service!Mike is truly an all star Excellent, efficient service! Mike is truly an all star when it comes to helping out with service related issues and information. Great dealership to More

by deanklug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Jul 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Mike and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

July 04, 2021

Always has quick and reliable service! Customer service always does a great job and a very nice! I would use them every time! Good people! More

by wootn44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry and Sharon
Jul 04, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share! We appreciate your business and your confidence in our team to get the job done. Drive safely, and we hope to see you back at Lexus of Memphis!

July 04, 2021

No long wait and allow me to use my warranty. More

by L. Hopkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 06, 2021 -

Lexus of Memphis responded

Thank you for your five-star review! We are delighted to have you as a customer here at Lexus of Memphis. Have a wonderful day!

July 02, 2021

There are no words to describe the most outstanding treatment we received. Thomas Burgess is absolute most phenomenal sales person ever. His work ethics are impeccable. He needs a raise and a bonus. More

by CASSANDRAHUGGHIS62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Burgess and Ron Woods
Jul 02, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Lexus of Memphis, and we will certainly let Thomas know that you appreciate his help. We hope to see you again sometime!

July 02, 2021

Went to Lexus dealer for routine oil change. Oil change More

by Jrmcdonaldiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 02, 2021 -

Lexus of Memphis responded

Thank you for the 5-star rating! All of us at Lexus of Memphis are happy to help and look forward to working with you next time. Take care!

July 01, 2021

We were in town for one evening on a cross country trip. We had a car emergency & Lexus Memphis came through in a big way for us. They took care of us & we were on our way the next day!! More

by Pwalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 01, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave Lexus of Memphis your review! It makes our day that the team was able to welcome you into our dealership and make sure your concerns were addressed and taken care of. Safe travels and have a great day!

July 01, 2021

Johnny Robertson has been my service rep for many years and he is outstanding. He is courteous, professional and very considerate. He makes the Lexus Dealership look good. I’ve also had very good experi More

by gwendolyn.d.white
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Jul 01, 2021 -

Lexus of Memphis responded

Gwendolyn - thank you for trusting Johnny and the Lexus of Memphis team with the care of your vehicle over the years! Your support means the world to us. Safe travels and see you next time!

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