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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
851 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 851 reviews

August 21, 2021

My advisor kept me posted on potential charges. I like not having to wait for my advisor to pay and receive car. More

by fayeshawanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
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Aug 23, 2021 -

Lexus of Memphis responded

We're glad we're providing the smooth and seamless service experience we strive for. Thank you for taking your business to Lexus of Memphis - we'll see you again at your next maintenance visit!

August 21, 2021

Easy to get an appointment. Mike Has always been available to help me for the last thirty years. Clean waiting area and clean rest rooms,also good snacks and beverages. Prompt and excellent service More

by lynndlk29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson,Tory
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Aug 23, 2021 -

Lexus of Memphis responded

Thank you for the incredible feedback, Lynn - we're delighted to hear that Mike and the rest of the Lexus of Memphis team have been able to earn and maintain your confidence over the years. Safe travels, and we hope to see you again down the road!

August 20, 2021

I just had another service appointment with Lexus of Memphis. Once again, Terry Cade, my service advisor and the mechanics in the service department, came through for me. Excellent service from the seco More

by N Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
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Aug 20, 2021 -

Lexus of Memphis responded

We are so grateful for your continued business and your positive review! Thank you for choosing Lexus of Memphis and for highlighting Terry's great work. We hope to welcome you back for a long time to come!

August 16, 2021

Great experience…friendly and was in & out in no time More

by Dianalford1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Aug 16, 2021 -

Lexus of Memphis responded

We love to hear that the Lexus of Memphis team was able to provide such a friendly and stress-free experience! Thank you for your business. Safe travels!

August 14, 2021

Personal touch. Friendly personnel. Courteous. Efficient. Customer friendly waiting room. Considerate of my schedule. Knowledgeable service agent. More

by HPatEwing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey.
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Aug 16, 2021 -

Lexus of Memphis responded

Thank you for the lovely feedback! We're honored and delighted to hear it, and we look forward to seeing you back at Lexus of Memphis again next time. Be well!

August 13, 2021

Mike & Mike takes care of biz... This is the only team I deal with. My wife and I both got gs350s. Mike & Mike are fantastic! CU next time aroundgreat team! More

by rcwspoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacPherson & Mike Cocita
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Aug 13, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share! We appreciate the kind feedback about the Lexus of Memphis team and are thrilled to hear that you and your wife found the right vehicles. Drive safely in your Lexus GS 350s, and congratulations! We hope to see you back again down the road!

August 13, 2021

Johnny was great!! Lounge was great. Exceptional customer service all the way around.. Very satisfied. More

by c_valentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Aug 13, 2021 -

Lexus of Memphis responded

We are delighted that Johnny and the team made your service experience a five-star one! Thank you for choosing Lexus of Memphis and for taking the time to leave us a review. We hope to welcome you back in the future!

August 13, 2021

Great service all the way around. The best brief waiting room and cleanest restrooms of any dealership ever. Thank you for taking care of our Lexus More

by rayfordhaaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Aug 13, 2021 -

Lexus of Memphis responded

Thank you for the wonderful review, Rayford! It was a privilege helping to take care of your beautiful Lexus and we're delighted to see that you enjoyed your service visit with us. Safe driving and we look forward to seeing you next time! - Your friends at Lexus of Memphis

August 13, 2021

Always a pleasure working with Lexus of Memphis. Never any pressure from sales or service. Do need to offer more service specials and let customers know about them. More

by Scrug888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
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Aug 13, 2021 -

Lexus of Memphis responded

All of us at Lexus of Memphis are grateful for your feedback and will be sure to keep it in mind moving forward. Thank you for being such a great customer and we hope to see you again next time!

August 09, 2021

Chris went over and beyond the call of duty evaluating the services needed for my vehicle. More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 09, 2021 -

D responded

Yes

Aug 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us, Lexus of Memphis! We appreciate your support and will be sure to pass on the kind words to Chris. Drive safely!

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