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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

July 15, 2021

Excellent professional service. Quick in and out. Johnny was very easy to work with. Will definitely come back for service. Great job. Highly recommend this shop. More

by marcbryantaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 15, 2021 -

Lexus of Memphis responded

Thank you for the great feedback! We are thrilled to hear that you had such a successful service experience working with Johnny and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

July 11, 2021

First rate dealership....easy to deal with.No problems First rate dealership....easy to deal with. No problems were encountered other than a long wait for delivery of car which was.not fault of dealershi More

by Ccm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold
Jul 12, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!

July 09, 2021

Terry Cade is the reason I get both of my RX350's serviced at this dealership. He prvides excellent customer service! He aways makes certain that the work is done right while trying to watch out fo More

by GtownHog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jul 11, 2021 -

Lexus of Memphis responded

Thank you for the outstanding feedback and for your loyal business! We'll be sure to let Terry know his hard work has made all the difference to you. Safe travels, and we hope to see you back at Lexus of Memphis again next time!

July 09, 2021

I had to replace my battery on my way to work, I was in and out quickly, Thanks Terry and the service team was so helpful & fast! More

by tlcfish2003
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share! We want the most for our guests, and it is excellent to hear that you had such a successful service experience working with Terry and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

July 09, 2021

Taking the car in for service is never something I dread. Actually it’s always a pleasure. Johnny Robertson, our service representative, always provides great customer service! More

by akaTheFloods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 09, 2021 -

Lexus of Memphis responded

We couldn't ask for better feedback and we appreciate you taking the time to share. Thanks for trusting Lexus of Memphis with your business!

July 09, 2021

Love this place! Everyone is helpful and happy, they get you to the correct person right away. The customer service is fabulous, always putting the customer first. More

by lockard83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Kelley & Johnny
Jul 11, 2021 -

Lexus of Memphis responded

This review is music to our ears! Thank you for the lovely feedback and for trusting the Lexus of Memphis team with your vehicle needs. Come back again soon!

Jul 11, 2021 -

Lexus of Memphis responded

This review is music to our ears! Thank you for the lovely feedback and for trusting the Lexus of Memphis team with your vehicle needs. Come back again soon!

July 08, 2021

They were very professional and they let me know everything that I needed to know about my car if there was anything going wrong or not More

by Bigdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 08, 2021 -

Lexus of Memphis responded

Thank you for coming to Lexus of Memphis, and for sharing your positive feedback. We hope to welcome you back for all your future service needs!

July 08, 2021

Very easy to deal with .They explained everything that they were going to do and they would let me know when it would be ready. More

by philiphansen1929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 08, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share, Philip! We are thrilled to hear that you had such a successful experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

July 08, 2021

The suv was serviced to my satisfaction and completed quickly. Terry Cade my service advisor who I have worked with for 12 years to keep my Lexus in great shape (2004 with 240k miles) has been outstandi More

by cohenrj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jul 08, 2021 -

Lexus of Memphis responded

Thank you for the positive review! We're so glad to hear the Lexus of Memphis team could be of service. We appreciate you trusting us with the care of your Lexus, and we hope to see you again next time!

July 08, 2021

Mike is awesome, and the service department runs like a well oiled machine. The best experience I had ever had at a dealership. Also, very clean. More

by Sara7272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Jul 08, 2021 -

Lexus of Memphis responded

Sara - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Mike and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

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