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Lexus of Memphis

Memphis, TN

4.7
851 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 851 reviews

October 01, 2021

We are Virginia residents and contacted Charles at Lexus of Memphis on a recommendation from a friend from Tennessee. We found Charles Epp the Sales Manager to be a fantastic human being and highly professi More

by Bob Bapna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Epp and Anthony Williams
Oct 01, 2021 -

Lexus of Memphis responded

Bob, this is an excellent review! We're absolutely thrilled that Charles was professional and that he took great care of you. It's wonderful that Bryan and Anthony were also so attentive and helpful. We appreciate your recommendation of us, and we look forward to your next visit!

October 01, 2021

Always great service. Johnny is an excellent service advisor and the loaner cars are a huge perk! More

by Happy Lexus Owner
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Oct 02, 2021 -

Lexus of Memphis responded

Doing all we can to accommodate our guests and provide them with only the best care is our highest priority at Lexus of Memphis! We're happy to hear that Johnny hit the mark at your recent visit, and we hope it's this same quality care that will bring you back next time!

September 30, 2021

It was late afternoon when I discovered I needed a battery. Called Lexus and was told to come on. We were in and out within an hour and a half with new battery and was credited approximately 50% on ol More

by nsdb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Sep 30, 2021 -

Lexus of Memphis responded

It is great to hear the Lexus of Memphis team could assist you with your battery and get you back on the road in no time. Thank you for taking the time to leave us your feedback and we hope to see you again down the road. Take care!

September 30, 2021

I started first with Damian Holloway and he relocated and i was referred Terry Cade. excellent customer service very friendly and professional. More

by shannon seals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Sep 30, 2021 -

Lexus of Memphis responded

Hi Shannon - Thank you for leaving Lexus of Memphis a wonderful review! We are delighted to hear that Terry and Damion could make your visit quick and professional. See you soon!

September 26, 2021

Courteous, friendly, knowledgeable staff. Easy to do business with.Sales representatives including warranty were informative without being pushy. More

by susan02396
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Sep 26, 2021 -

Lexus of Memphis responded

This is exactly the kind of buying experience we aim to provide, Susan. Thank you for the great review and for supporting Lexus of Memphis!

September 24, 2021

Very professional experience ,very hands on and very detailed, nice atmosphere and I will see you soon More

by browneyespd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 24, 2021 -

Lexus of Memphis responded

We're glad we've been able to earn your confidence and five stars! Thank you for the great review - we'll see you next time! - the Lexus of Memphis team

September 24, 2021

Lexus of Memphis is awesome! Billy is the best..he always makes me feel like everything is going to be perfect and he is patient with all my questions. I needed my radio adjusted and another service guy went More

by Janice Sherrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 24, 2021 -

Lexus of Memphis responded

Janice, thanks for this great review! We're happy to hear that you loved working with Billy and that he and the rest of our team could resolve your radio issues. Thanks for giving Billy a special shoutout, and we'll see you again soon!

September 24, 2021

Best in the south friendly fast great customer service BIG smiling faces great prices Loving the loaner make me want a SUV More

by Lilpurty44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey very nice
Sep 24, 2021 -

Lexus of Memphis responded

This review makes us happy! Thank you for your business and your confidence in our team here at Lexus of Memphis. We look forward to seeing you next time!

September 24, 2021

I love Lexus of Memphis. My car is paid for, they treat me as if I still have a lease. They really take care of me and my car. I wouldn't drive anything else or take my car any where but to Lexus of Memphi More

by Ms. Lexus52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory, Michael H,
Sep 24, 2021 -

Lexus of Memphis responded

It is always a pleasure to assist you! Thank you for putting your trust in our team here at Lexus of Memphis, and for stopping by to share your glowing feedback. Have a wonderful day!

September 24, 2021

I love working with the Lexus of Memphis dealership. They treat the customers great. Greta was the best. More

by tls3755
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greta
Sep 24, 2021 -

Lexus of Memphis responded

Thank you for your confidence in Greta and our team! We are thrilled that you had such a positive experience and we hope to work with you again at Lexus of Memphis. Safe travels!

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