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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
837 Reviews
Call Dealership (901) 362-8833
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2600 Ridgeway Road

Memphis, TN

38119

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Showing 837 reviews

September 13, 2024

I have been a customer of Mike McPherson and this dealership for over 20 years and they have NEVER failed me. They are why I drive a Lexus! More

by Ssutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
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Sep 16, 2024 -

Lexus of Memphis responded

Ssutton, thank you for your loyalty and kind words! We're proud to have Mike McPherson on our team at Lexus of Memphis. Enjoy driving your Lexus!

September 13, 2024

Good communication! Easy to deal with. Mike is awesome in service. I would definitely recommend. More

by paulg.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
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Sep 16, 2024 -

Lexus of Memphis responded

Paul, thank you for giving a shoutout to Mike and leaving Lexus of Memphis a five-star review! We look forward to assisting you next time.

September 13, 2024

The services I receive on My 2017 Lexus RX 350 , has been pretty good. I thank MIKE McPHERSON for that.. More

by nujakswang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mc PHEARSON
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Sep 16, 2024 -

Lexus of Memphis responded

We're glad to hear that Mike McPherson provided excellent service for your 2017 Lexus RX 350 at Lexus of Memphis. Thank you for sharing your positive experience!

September 13, 2024

Seamless transaction. Expedient and efficient. We would and will certainly recommend Lexus of Memphis without hesitation More

by Willhog72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tran and Thom (finance)
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Sep 16, 2024 -

Lexus of Memphis responded

We're delighted to hear that your experience was seamless and efficient at Lexus of Memphis. Thank you for recommending us!

September 13, 2024

Lexus of Memphis is the best car dealership in Memphis. They are professional, helpful, & follow through w/ all their promises for their warranties & all post purchase service. More

by mandytnrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tran in Sales & Mike in service
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Sep 16, 2024 -

Lexus of Memphis responded

Mandy, thank you for the glowing review! We're delighted to hear that our team at Lexus of Memphis met your expectations. We appreciate your support and look forward to serving you again in the future!

September 13, 2024

I have always had a good experience with the dealership ever time I take my vehicle in for service. More

by thompson27043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Goss
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Sep 16, 2024 -

Lexus of Memphis responded

It's a pleasure to assist you with your vehicle at Lexus of Memphis! Thanks for the five-star review, and we'll see you next time.

September 13, 2024

The salesman John was excellent. He kept me informed throughout sales process. The dealership gave me more for trade in than I expected. More

by cwilson0115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lau
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Sep 16, 2024 -

Lexus of Memphis responded

Thank you for sharing your positive experience with John and the team at Lexus of Memphis! We're glad to hear that everything went smoothly and you received a great trade-in value. Enjoy your new vehicle!

May 07, 2024

The next morning after returning from dealership the battery was dead. We supposedly received a 21 point inspection. Don’t know how that could have missed a weak battery. More

by gbigorangeday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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May 07, 2024 -

Lexus of Memphis responded

We're sorry to learn about the issue with your battery, especially after your vehicle's recent inspection. We aim for thoroughness, and it's clear we missed something here. Please get in touch so we can make this right and ensure you have peace of mind moving forward. Thank you, Gary York - Service Manager - 901-362-8833

May 06, 2024

Joey is top notch. Always on point and very professional. Courteous and trustworthy. I love the communication and his patience. More

by carla.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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May 06, 2024 -

Lexus of Memphis responded

Carla, we're delighted to know that Joey provided top-notch service at Lexus of Memphis. We appreciate your kind words and are here for any of your future needs!

May 05, 2024

Great team that performs their job with pride and a great sense of care for all their customers needs. More

by Summers.yancey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Team
Report | Print
May 06, 2024 -

Lexus of Memphis responded

We're delighted to know you had a great experience with our team at Lexus of Memphis. We always strive to provide top-notch service and care for all our customers' needs. Thanks for the positive feedback!

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