Lexus of Memphis
Memphis, TN
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Lexus of Memphis is exceptional in its service. It is prompt and detailed in its list of its sevices peformed and priced. From the time I make my appointment with Joey until I am warmly greeted, It is prompt and detailed in its list of its sevices peformed and priced. From the time I make my appointment with Joey until I am warmly greeted, checked-in, and sit down with Joey and listen to his explanations, I know I am dealing with the best. More
This dealership went above and beyond the requirements that were needed. They explained everything in detail and also delivered the vehicle to my residence. that were needed. They explained everything in detail and also delivered the vehicle to my residence. More
Good service clean facilities similar to Subaru except Subaru service mechanics video tape work and explain what was done…that’s pretty cool! Subaru service mechanics video tape work and explain what was done…that’s pretty cool! More
John was very accommodating and willing to answer my questions. Made arrangements for me to pick up car, and I was very pleased with the service. Definitely will comeback! questions. Made arrangements for me to pick up car, and I was very pleased with the service. Definitely will comeback! More
The Lexus Memphis dealership is awesome! Every person I have be assisted by over the years has been helpful and knowledgable, whether over the phone or in person. I enjoy waiting in the cust Every person I have be assisted by over the years has been helpful and knowledgable, whether over the phone or in person. I enjoy waiting in the customer lounge while they address my issue. On occasion, I have needed a loaner car and they have always accommodated me.. More
John did an overall excellent job of completing the paperwork, arranging delivery and explaining the vehicles features to us. Mr. Wood in finance understood our desires and we didn't waste time in hi paperwork, arranging delivery and explaining the vehicles features to us. Mr. Wood in finance understood our desires and we didn't waste time in his office. One miscue was our desire to have a hitch installed and we made the deal on Monday agreeing to a 1000.00 fee to have it done before delivery on Wednesday. It seems parts either didn't have the parts or in the end we were told they didn't want to install it. Either way we didn't get what we agreed to. That was the only glitch in the process. More