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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
852 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 852 reviews

October 15, 2021

They were very friendly and professional. Joey was great to work with and very pleasant More

by barbara.myfaithinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Oct 16, 2021 -

Lexus of Memphis responded

Providing professional service with a smile is a daily goal at Lexus of Memphis! We're happy to hear that Joey made your service visit a pleasant one, and we hope next time you require automotive care, you'll think of us again, Barbara!

October 11, 2021

Worked to get me the car I wanted. Jesse kept me informed about delivery. He made sure I was comfortable while the process of buying the car was completed . More

by Claudia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sanders
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Oct 11, 2021 -

Lexus of Memphis responded

Hi Claudia - Thank you for leaving Lexus of Memphis your five-star review! We are thrilled that Jesse was able to help you find a new car you love! Congratulation and we'll see you next time. Enjoy!

October 08, 2021

Service was friendly, easy, and we'll done. MikeM was helpful and explained everything and options. DLM More

by DLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
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Oct 08, 2021 -

DLM responded

Aside from not realizing warranteed service cost was not covered, my first experience w Lexus of Memphis was good. Everyone was helpful and the volunteered loaner car -- for my recall(s) and service work -- was a customer-sensitive item (justified but didn't even have to ask). DLM

October 08, 2021

Professional courteous staff and helpful with any questions I had. My car was serviced timely and finished when promised. More

by JThimmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Oct 08, 2021 -

Lexus of Memphis responded

Thank you for giving our dealership such a marvelous rating! We are so pleased the Lexus of Memphis service team was able to assist you so successfully. Feel free to call or stop by if there is anything else we can do for you!

October 08, 2021

Mike is great to work with. He always takes excellent care of my wife and I. Knows what he is doing and is a great experience with Mike in the Service Department!! More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 08, 2021 -

Lexus of Memphis responded

Chris, thanks for reviewing Lexus of Memphis! We're pleased that Mike is always so caring of you, your wife, and your vehicle. Thanks for giving him a shoutout! See you again next time.

October 08, 2021

Great service. Comfortable. Easy and accommodating. I actually enjoy getting my car serviced because of the way the shop treats me. More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
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Oct 08, 2021 -

Lexus of Memphis responded

We're glad to hear you enjoy getting your car serviced with us, Denny! Thank you for the excellent review and for choosing Lexus of Memphis!

October 08, 2021

He is very efficient and taken care of me and my beloved old RX 350 ! More

by sachikura
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Oct 08, 2021 -

Lexus of Memphis responded

Thank you for trusting us with your business! We are thrilled that our team has taken such great care of you and your Lexus RX 350. Safe travels from all of us at Lexus of Memphis!

Oct 08, 2021 -

sachikura responded

Thank you!!

October 02, 2021

Great service advisor. In and out quickly. Didn’t have to wait long. Clean facility More

by jclsgt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Oct 02, 2021 -

Lexus of Memphis responded

We are always happy to help you out. Thanks for supporting Lexus of Memphis and we'll see you next time!

October 01, 2021

Excellent customer services, an example that Putting the customer first. The customer representatives are best in the industry! More

by Bsehnert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whole department
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Oct 01, 2021 -

Lexus of Memphis responded

Thank you for your 5-star review of Lexus of Memphis! We look forward to your next service visit!

October 01, 2021

This was the best experience I have ever had buying a vehicle. My salesman Tom Burgess was the best and took care of the sale. I highly recommend Lexus. More

by poesonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Burgess and Tom in the loan office
Report | Print
Oct 01, 2021 -

Lexus of Memphis responded

Tom is one of our best! Thanks for the fantastic review and for supporting Lexus of Memphis. Congrats on your new car!

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