Lexus of Memphis

The service dept. has performed as required and usually have your vehicle ready as promised. I have usually only had maintenance done at this dealership. has performed as required and usually have your vehicle ready as promised. I have usually only had maintenance done at this dealership. More

Very positive experience overall-Johnny was excellent, he explained everything clearly and kept me informed throughout the process- the waiting room was maintained very well,including snacks-the wait time wa explained everything clearly and kept me informed throughout the process- the waiting room was maintained very well,including snacks-the wait time was reasonable and the Carr was returned washed More

Gary, Brian and the rest of the team at Lexus of Memphis made the whole process simple and quick, they went through all the options of the car took the time to set up car play with my phone and the finance made the whole process simple and quick, they went through all the options of the car took the time to set up car play with my phone and the finance process was very well explained and was on done electronically on the screen built into to his desktop. This is our 2nd car we have purchased from them. More

We always ask for Mike. Fantastic communication! and service. Mike is east to work with Fantastic communication! and service. Mike is east to work with More

Took car for an oil change found coolant was leaking. Warranty covered labor and parts. Dealership provided a courtesy car at no cost. I was disappointed they didn’t wash my car after servicing, it su Warranty covered labor and parts. Dealership provided a courtesy car at no cost. I was disappointed they didn’t wash my car after servicing, it suppose to be a standard courtesy. More

John Lau was a great salesman! He really went above and beyond to get me the right car within the parameters l provided. The entire staff was terrific! He really went above and beyond to get me the right car within the parameters l provided. The entire staff was terrific! More

Friendly staff, clean servuce department. Work is always completed on time and is well done. Work is always completed on time and is well done. More

Lexus of Memphis was very helpful in their service. The service area was very clean, and the employees were very professional. The service area was very clean, and the employees were very professional. More

Johnny was very knowledgeable about the service needs of my Lexus vehicle. He explained the services needed for my vehicle and didn’t try to get me to get unnecessary service performed. He has been able to my Lexus vehicle. He explained the services needed for my vehicle and didn’t try to get me to get unnecessary service performed. He has been able to get me a courtesy vehicle every time I’ve brought my vehicle in for service. Mr. Sherrod showed me in detail how to operate the features on the courtesy vehicle and not just hand me the keys and leave me to figure them out. More

On time performance is of my car, no delay very courteous and knowledgeable about my car. and knowledgeable about my car. More