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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
812 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

March 13, 2022

Always great and courteous service. Having a loaner available when my vehicle is serviced is a huge plus. More

by Pbgaspard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
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Mar 13, 2022 -

Lexus of Memphis responded

We are always happy to see that our team is creating wonderful experiences for our valued guests. Thanks for supporting Lexus of Memphis and we'll see you next time!

March 13, 2022

Johnny was very good with getting the car situated and returned promptly. Car is working good! More

by Cstuart5555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
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Mar 13, 2022 -

Lexus of Memphis responded

Thank you for the wonderful review. We're glad to see that you liked working with Johnny. See you again next time!

March 13, 2022

The staff at Lexus of memphis are Always professional and helpful. They go over and beyond to ensure customer satisfaction More

by rsimonewashington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPhearson
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Mar 14, 2022 -

Lexus of Memphis responded

We're glad the Lexus of Memphis team always takes great care of you, Simone! Thank you for the tremendous review and for trusting us with your business!

March 13, 2022

Had a good experience . We are happy with Jonny ‘s service . Will definitely ask for him next time our car needs service . More

by Glock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny Robinson
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Mar 13, 2022 -

Lexus of Memphis responded

Thank you for the excellent review. We're glad that Jonny took wonderful care of your car. We appreciate the kind words here at Lexus of Memphis!

March 12, 2022

Salesman was great. Can’t recommend going to the service department. So far both visits have been less than good experiences. More

by Memphis
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
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Mar 21, 2022 -

Lexus of Memphis responded

I'm so sorry to hear that you haven't been satisfied with our service department. Customer feedback helps us improve, so I'm wondering if you would be willing to share further details about your visits. Please consider giving me a call so we can discuss this together. Thank you, Gary York - Service Manager - 901-362-8833

March 12, 2022

Johnny worked with me to schedule my vehicle when I could come in from Arkansas. Very helpful and got my vehicle serviced on a timely basis. More

by jbates9025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Report | Print
Mar 14, 2022 -

Lexus of Memphis responded

Thank you for sharing your experience with Johnny and the team! We appreciate your business and we hope to welcome you back to Lexus of Memphis in the future. Drive safely!

March 12, 2022

Love dealing with Lexus they are quick accurate and convenient! 👍 I will always recommend they’re service to anyone that owns a Lexus! More

by Diamonddavis74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Mar 12, 2022 -

Lexus of Memphis responded

We can't thank you enough for recommending Lexus of Memphis! We're proud to go the extra mile for our guests and their vehicles, and it's wonderful to hear that we've earned your support. Many thanks from all of us at the dealership, and we look forward to your next stop by!

March 12, 2022

Terry Cade & Lee Jackson (SERVICE DEPT) are 2 of the best SALESPERSONS Lexus Memphis could have. Without this superb Service, I’m not sure I would have purchased another Lexus with current prices, but thes More

by Chinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade, Lee Jackson, Greta
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Mar 14, 2022 -

Lexus of Memphis responded

Thank you for the rave review about Terry, Lee, and Greta! We are thrilled that they delivered five-star service which earned your business. All of us at Lexus of Memphis appreciate your support and we wish you safe driving!

March 12, 2022

Very prompt service. All of our questions were answered and everything possible was done to resolve our issues. More

by JWP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torey
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Mar 12, 2022 -

Lexus of Memphis responded

This is the kind of feedback our team loves to hear! We aim to deliver informative care and to always do all we can to address your concerns. Your support for Lexus of Memphis means the world to us, and we'll be here whenever you need us next!

March 12, 2022

Always the best advice and best service! Mike has always been my go to technician at Lexus More

by edith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Mar 14, 2022 -

Lexus of Memphis responded

We're glad you can always count on Mike and the rest of the Lexus of Memphis team, Edith! Thank you for your wonderful review and loyal business - we hope to see you back again down the road!

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