Lexus of Memphis

I like this dealership although I did ask for a GX460 loaner while my car was being repaired because I'm in the market of making a purchase in the near future. They failed to provide me the specific veh loaner while my car was being repaired because I'm in the market of making a purchase in the near future. They failed to provide me the specific vehicle. I made the request a week in advance, but that didn't matter. I was provided with a RX350. I have that already and I'm not interested in purchasing another one. Lexus missed a potential sale. More

The advisor was extremely nice and he took care of our every need. He told us our car would be ready in an hour. But it’s was ready before the hour. every need. He told us our car would be ready in an hour. But it’s was ready before the hour. More

Serviced my vehicle, supplied a renter car and returned mine clean. Never received bad service. mine clean. Never received bad service. More

This is my first time owning a Lexus. ..and I have to say that Anthony and the Memphis team gets an A+... thanks ..and I have to say that Anthony and the Memphis team gets an A+... thanks More

Great service department. Although when I bought my Lexus the sales department was very difficult to deal with. Felt like I was at a no name used car dealership the way I h Although when I bought my Lexus the sales department was very difficult to deal with. Felt like I was at a no name used car dealership the way I has to bargain Very unprofessional More

Always great service Mike answers my questions. Others in service department are friendly and knowledgeable. Others in service department are friendly and knowledgeable. More

Lexus of Memphis has good service. I have had bad experiences with the sales department. I have had bad experiences with the sales department. More

Terry Cade is my service writer and he is friendly and always explains the work performed on my car. I highly recommend Terry and the dealership. always explains the work performed on my car. I highly recommend Terry and the dealership. More

The Service Rep notified me regarding any other issues with my vehicle before servicing it. Great job. with my vehicle before servicing it. Great job. More

Great customer service. Honest and transparent. I will continue to use their services and also recommend to my friends. Honest and transparent. I will continue to use their services and also recommend to my friends. More