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Lexus of Memphis

Memphis, TN

4.7
837 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 837 reviews

December 13, 2024

Lexus of Memphis - Best dealership Mike McPherson - Best Service advisor I have been a customer here for over 20 years and 3 owned Lexus vehicles and I wish to continue. More

by myles_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Dec 16, 2024 -

Lexus of Memphis responded

Thank you for your loyalty and support over the years! We're delighted to hear that Mike McPherson has consistently provided excellent service at Lexus of Memphis. We look forward to continuing our relationship with you in the future!

December 09, 2024

Mike always provide great customer service when I come and get my car serviced and. Appreciate him More

by Lindaepeetelexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mke
Dec 09, 2024 -

Lexus of Memphis responded

Thank you for this 5-star review of Mike and Lexus of Memphis! Have a lovely day!

December 02, 2024

We had a wonderful experience with John McCoy, our sales representative. He was extremely helpful and a pleasure to work with. We also had a great experience with Ron Wood i Finance. They are both first More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCoy, Ron Wood
Dec 02, 2024 -

Lexus of Memphis responded

Doug, we're delighted to hear that John and Ron provided you with a first-class experience at Lexus of Memphis. Thank you for sharing your positive feedback!

November 22, 2024

I have been coming there for service in my vehicle for three years and so far is great services I can speak highly of Joey He always have a genuine concern for my needs And he’s very informative also, Sha More

by Briggsp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and Sharon
Nov 22, 2024 -

Lexus of Memphis responded

Thank you for being a loyal customer at Lexus of Memphis! We're delighted to hear that Joey and Sharon have consistently provided excellent service. Your feedback is greatly appreciated, and we look forward to continuing to meet your needs in the future!

November 22, 2024

Prompt, polite, knowledgeable, helpful answering your questions, professional, strives for profection, always has customers best interest in mind resolving issues, More

by Sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torey and Rickey And Conner
Nov 25, 2024 -

Lexus of Memphis responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Memphis provided such a professional and customer-focused experience. We appreciate your support and look forward to serving you again in the future!

November 16, 2024

I was served in a timely manner. Monte was courteous. I enjoy my Lexus NX! More

by christyb_pharmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte
Nov 18, 2024 -

Lexus of Memphis responded

Thank you for leaving Lexus of Memphis a five-star review! We are pleased to hear that Monte was courteous and that you are happy with your Lexus NX. Safe travels!

November 09, 2024

I received excellent customer service from Mike. Everyone is always pleasant, friendly, positive and helpful. More

by LWJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Nov 11, 2024 -

Lexus of Memphis responded

We're delighted to hear that Mike and the team at Lexus of Memphis provided you with excellent customer service. Thanks for sharing your experience!

November 07, 2024

Took my 2002 Lexus SC 430 in because of a brake fluid leak. Ealershio di some major replacement work to the tune of over $2,400.00. Got my vehicke home and guess what? Brake fluid leak. Took the car More

by JDRICHARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Nov 13, 2024 -

Lexus of Memphis responded

I understand your concern about the red brake light on your dashboard. It's important to feel confident in the safety of your vehicle, so if you have any lingering worries or questions, please don't hesitate to reach out for further assistance. Thank you, Gary York - Service Manager - 901-362-8833

November 02, 2024

Lexus of Memphis always does quality repair work the first time round. You never have to go back to have work done again. More

by Gemini5599
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike McPherson, Gary York
Nov 04, 2024 -

Lexus of Memphis responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Memphis consistently provides quality repair work. We appreciate your trust and look forward to serving you in the future!

October 27, 2024

It was very easy to get an appointment at Lexus of Memphis for new tires. I also had to get some warranty covered work completed on two wheels. They gave me a loaner car that was new and very nice. Th More

by Arj19762002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Oct 28, 2024 -

Lexus of Memphis responded

Thank you for sharing your experience with us! We're delighted to hear that the team at Lexus of Memphis made everything smooth and easy, from scheduling an appointment to providing a loaner car. It's great knowing Joey took good care of you, and we're thrilled you're enjoying how your car drives now!