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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

April 22, 2022

Lexus is the most outstanding dealership! ! Gary York is the Service Manager and Joey Guasco is my service technician and they are both outstanding!! I am in for my appointment and it is alway More

by cpryor0102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Apr 22, 2022 -

Lexus of Memphis responded

We are so glad to hear that you enjoy your visits with us at Lexus of Memphis. Thank you for posting a fantastic review and mentioning Gary and Joey! It really means a lot to know that you're a satisfied customer.

April 18, 2022

Very good representative for Lexus, I have always gone to Terry Cade to take care of my car. Thank you More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 18, 2022 -

Lexus of Memphis responded

Thanks for your review! We're glad to see that the team is helpful and trustworthy every time. See you next time!

April 15, 2022

Lexus is our chosen car dealer; great service, loaner cars & always friends to visit with!! Star rating!! Priscilla More

by Priscilla Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2022 -

Lexus of Memphis responded

Priscilla, what a lovely review! We truly enjoy working with you at Lexus of Memphis, and it's our pleasure to accommodate your every need. Thank you for bringing your business our way, and we wish you safe travels until we see you next!

April 15, 2022

My experience with the service department at Lexus of Memphis was very good. I found my service advisor, Johnny, to be both friendly and professional. More

by Greg radcliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 16, 2022 -

Lexus of Memphis responded

Greg, it's always our goal to provide exceptional automotive care with a smile, and we're happy to hear Johnny delivered! Thank you for supporting Lexus of Memphis with a great review, and we hope to see you again next time you require service!

April 15, 2022

Terry Cade is the only person in the service department that I talk to about my car being serviced there at Lexus. Mr. Cade is great at explaining everything that need to be done to my vehicle. More

by ingram_n@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 16, 2022 -

Lexus of Memphis responded

Terry will be delighted to hear that he has earned your trust! We can't thank you enough for your loyalty to Lexus of Memphis, and we look forward to taking care of your service needs again next time!

April 15, 2022

My last visit to the Lexus service department was April 7th for my 30,000 miles service. They were quick to get me checked in and give me a loaner car. The work was completed midday and I was able to pick More

by Builderron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 15, 2022 -

Lexus of Memphis responded

It's always our goal to do all we can to make your service experience simple and swift. We couldn't be happier to hear how satisfied you are with the Lexus of Memphis team, and we hope you'll continue to rely on us for all your future service needs!

April 12, 2022

Excellent service and very knowledgeable professional staff. I take my service very seriously and would take my care nowhere else More

by Michaelael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 12, 2022 -

Lexus of Memphis responded

We're glad our tremendous service has made you a loyal customer, Michael! From the whole Lexus of Memphis team, thank you for your business and outstanding review. Till next time!

April 12, 2022

Great staff and very knowledgeable about the service provider and will be back for next service More

by Elpertis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 12, 2022 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis! We are so glad to hear that you're satisfied with our service, and we look forward to assisting you at your next visit.

April 10, 2022

I had the best experience by far this time. I went into the dealership earlier than my scheduled time, and I waited for about a good seven minutes, and Terry said you’ve waited too long. When I More

by Candi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 11, 2022 -

Lexus of Memphis responded

Thank you for the review of Lexus of Memphis! We are glad to see that Terry delivered an excellent customer service experience! We'll pass this feedback along, and we will see you again next time! Happy driving out there!

April 10, 2022

Service department is efficient. Very nice waiting area with Chief complimentary snacks and work space. More

by Nancy Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Robertson
Apr 11, 2022 -

Lexus of Memphis responded

Nancy - Thank you for the rave review of our service and facilities! We are lucky to have you as a Lexus of Memphis customer.

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