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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

May 04, 2022

Lexus is always professional and top when I come in. I have never experienced any negativity. Joey is wonderful as a representative! He is honest and reliable. More

by Cathy Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey, service representative
May 04, 2022 -

Lexus of Memphis responded

Thank you for the amazing review, Cathy! We are glad to see that the team was wonderful to work with. We appreciate your kind words about the Lexus of Memphis team. See you again next time.

May 04, 2022

I was in and out quickly. The service representative was knowledgeable, attentive, helpful and friendly. More

by maestanton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Montae Nevels
May 05, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

April 29, 2022

Very professional not a long wait start on my car right on time. I like the idea that I was able to use a loaner, while waiting able to wait in the waiting are with snacks and refreshments. Workers were gr More

by dorothymason07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Apr 29, 2022 -

dorothymason07 responded

Not long wait great service

Apr 29, 2022 -

dorothymason07 responded

Great service

Apr 29, 2022 -

Lexus of Memphis responded

Thank you for taking the time to review us, Dorothy! We are so glad to hear that you had such a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

April 29, 2022

Excellent service. Quick and efficient. Reasonably priced and service rep was up front about any problems. More

by Rexlbrasherjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
May 02, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

April 28, 2022

I love my new car. Paul Martin was so helpful during this process and we really appreciate all the help we received while waiting for our car. thanks so much !!! More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Apr 28, 2022 -

Lexus of Memphis responded

Congratulations on your purchase, Lisa! We are happy to hear that Paul and the team gave you a great experience and earned your five-star review. Thank you for supporting Lexus of Memphis!

April 28, 2022

Mike was very professional, courteous and knowledgeable. He took time and care to understand my request and to getvit taken care of. More

by williejwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 28, 2022 -

Lexus of Memphis responded

Thanks for highlighting Mike's great work. We're so pleased he was able to assist you so seamlessly. Drive safely! - The Lexus of Memphis Team

April 28, 2022

Harold was a great salesman and Lexus of Memphis is outstanding. Love my family fleet of Lexus autos. More

by Bob.king
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith & Harold Fulghum
Apr 29, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Harold and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

April 25, 2022

Terry is great as is this dealer’s service dept and one of the main reasons I continue buying Lexus autos. More

by dennisb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 25, 2022 -

Lexus of Memphis responded

Thank you for the great review, Dennis! We are so glad to hear that Terry delivered such a successful experience. Safe travels, and we hope to see you back again at Lexus of Memphis!

April 23, 2022

My sales person was Terry, others was asking questions, making sure I was comfortable and offered to show me around, to seat in wait and after to long of a wait. My service was free. Apologies and make su More

by Real deal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 25, 2022 -

Lexus of Memphis responded

Thank you for taking the time to review us! We want the most for our guests, and it is great to hear that this was reflected in your time working with Terry and the Lexus of Memphis team. We will be sure to pass on the kind words to them. Drive safely, and we hope to see you back again down the road!

April 23, 2022

Always a consistent approach to servicing our Lexus vehicle. There are no issues from our end. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 25, 2022 -

Lexus of Memphis responded

Jim, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back!

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