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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

July 21, 2022

Great service I received for my Lexus RX 300. They got my car running and ready as promised. I highly recommend. I will definitely return. More

by venus_jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny and Mike
Jul 22, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely in your Lexus RX 300, and we hope to see you back again down the road!

July 15, 2022

Everything one was so attentive and courteous. In one word perfect. Would do it again More

by Dylodavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jul 15, 2022 -

Lexus of Memphis responded

I don't think we could ask for a better word than perfect! Thank you for the five-star review and for sharing your support for Lexus of Memphis. We hope to see you again!

July 15, 2022

Really great service from Terry our advisor. Prompt attention during a very busy time. We are exceptionally gratefully satisfied. More

by montymonteith1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 15, 2022 -

Lexus of Memphis responded

Thanks for your glowing review of Lexus of Memphis! Terry will definitely appreciate the shoutout. We hope to work with you again down the road!

July 08, 2022

The experience was great as always . Service was fast and speedy ,got the vehicle back the next day everything was taken care of as I requested. Thanks once again Mike !!!!! More

by J O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mc Pherson
Jul 08, 2022 -

Lexus of Memphis responded

Thank you for the review. We're glad to hear that Mike and the team were hardworking and nice to work with. See you again next time here at Lexus of Memphis.

July 04, 2022

Great service, friendly professional staff, beautiful loaner car. They answered all of my questions and showed me how to set my radio stations and showed me a feature that I didn't know that I had on the More

by Ms. R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 05, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

July 04, 2022

Amazing experience! Very caring and professional team of staff! Traveling cross the country I ran into multiple concerning issues, and I really needed help to ensure the More

by Mail.alikhosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Gary, Matt
Jul 05, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Gary, Tim, and Matt. Drive safely, and we hope to see you back again at Lexus of Memphis!

July 04, 2022

My oil came out the same day . Now smoking some .they did clean my drive way . But car rattle more an now is smoking out the back ..I don't even drive now More

by timanderson2212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Jul 08, 2022 -

Lexus of Memphis responded

We want our customers to be able to rely on us for solutions and support so as you can imagine, this feedback is concerning. I would like to see what went wrong here and how we can help make things right. Please give me a call when time allows. Thank you, Gary York - Service Manager - 901-362-8833

July 02, 2022

The Lexus of Memphis dealership has honest business practices. The staff is very courteous and professional as well. More

by DABO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin and Tom Gust
Jul 05, 2022 -

Lexus of Memphis responded

Thank you for the review! We're glad to have your business and trust in our team. See you again next time here at Lexus of Memphis!

July 01, 2022

Very good experience, first time using the shuttle it was great. Mr Hale, my service advisor took care of all the issues that I had with my vehicle in a very courteous and professional manner. Thanks More

by Wirtjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Hale
Jul 01, 2022 -

Wirtjohn responded

Very good experience with staff and service.

Jul 01, 2022 -

Lexus of Memphis responded

We really appreciate your review. Thank you for trusting us to assist and take care of your vehicle in a timely way. We'll let Mr. Hale know that you say thanks. -Lexus of Memphis Team

July 01, 2022

The team at Lexus of Memphis was incredibly efficient, accommodating, and welcoming. It was clear they not only wanted to provide my car’s service - they also enjoyed working together as a team and cared More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny, Bryan
Jul 05, 2022 -

Lexus of Memphis responded

Thank you, Margaret! We're glad to hear that our team was accommodating, welcoming, and efficient! See you again next time here at Lexus of Memphis!

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