Back

Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 812 reviews

August 01, 2022

Lexus of Memphis always solve whatever problem I’m having with my automobile. They are very effective and courteous. More

by annwallace0726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Joey, and Salesman Paul
Aug 02, 2022 -

Lexus of Memphis responded

Thank you for the great review, Ann! We are so glad to hear that you had a successful experience working with the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

July 31, 2022

The dealership does a great job when it comes to service - very professional and efficient! More

by daniel.finan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Aug 01, 2022 -

Lexus of Memphis responded

Daniel, thank you for the great review! Hearing that you had a successful service experience working with the Lexus of Memphis team made our day. Drive safely, and we hope to see you back!

July 30, 2022

Great service, responsive, easy closing, thorough education of use. I would recommend to others. Thanks More

by wwisesjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Burgess, Ron Wood, Bryan Smith
Aug 01, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Memphis team. Safe travels, and we hope to see you back!

July 30, 2022

Excellent customer service friendly staff and reasonable prices. I will definitely continue to do business with this organization and recommend them to my friends. More

by johntpitts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 01, 2022 -

Lexus of Memphis responded

We strive to provide our guests with top-tier customer service and are excited we were successful in doing so for you! Thank you for your business, and we look forward to seeing you next time!

July 29, 2022

The staff at this dealership were fast, efficient, and VERY thoughtful! Definitely made my appointment a breeze. More

by lewellen.bria19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 01, 2022 -

Lexus of Memphis responded

Your review is music to our ears! We're always happy to deliver timely and considerate service and thrilled to have made your Lexus of Memphis experience seamless. Many safe and happy miles!

July 29, 2022

Service and the general manager is horrible. I sent my daughter car there to be check and it was a horrible experience from the beginning. Communication was not there I never got a phone call on More

by danielmullen1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh. I think Amy she was horrible.
Jul 29, 2022 -

Lexus of Memphis responded

Daniel - I'm so sorry that you haven't received the five-star service we pride ourselves on. We expect all of our team members to go above and beyond for our guests and I apologize that we didn't get back to you. I understand that you are purchasing elsewhere, but if there is anything that I can do to assist you, please give me a call. Thank you, Sean Kelley - Used Car Manager - 901-362-8833

Jul 29, 2022 -

danielmullen1976 responded

So your response is sorry you guys didn’t get back to and it seems all your are concerned about was a 5 star review. Read your response back to me wow. So not just the service but everyone there is concerned about themselves and a 5 star review so sad for a business of the caliper to just be self centered on receiving a5 star instead of customer. So sad.

July 29, 2022

Very knowledgeable, quick to answer questions, always does an excellent job. Johnny Robertson is exceptional. More

by Yvonne123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not dure
Jul 29, 2022 -

Lexus of Memphis responded

Yvonne, thank you for the great review! We are thrilled to hear that Johnny delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Memphis!

July 25, 2022

Super good service……was very imformative…took my car immediately and was through with it right on time. Thanks More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny and two others
Jul 26, 2022 -

Lexus of Memphis responded

Thank you for the great review, Suzanne! We are thrilled to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

July 23, 2022

The service and service rep was helpful, fast and courteous! I will recommend Memphis Lexus to all my friends with regards to superior service. More

by dwolf57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jul 25, 2022 -

Lexus of Memphis responded

It means so much that you will recommend our work to friends! Thank you for choosing Lexus of Memphis and for sharing your support on our page. Drive safely until we see you next!

July 22, 2022

Lexus takes great care of me! !! Terry always is ready to get me in and out quickly!! Love going to Lexus Of Memphis!! More

by pwalker8022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Jul 22, 2022 -

Lexus of Memphis responded

When we see words like this, we know we're doing things right! Terry will definitely appreciate the shout-out. All of us at Lexus of Memphis are grateful to have earned your confidence!

...
20
...