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Lexus of Memphis

Memphis, TN

4.8
899 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 899 reviews

December 11, 2025

Great experience. The service needed was easy to schedule. I was provided a loaner during service of my vehicle which is a great benefit. I was quickly notified u More

by Pbgaspard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 12, 2025 -

Lexus of Memphis responded

Thank you for sharing your experience with our team! We're delighted to hear everything went smoothly. We hope to see you back at Lexus of Memphis again in the future!

December 07, 2025

Great Job! Sorry for the late review. The email got lost in with other unread mail. Overall, the maintenance service was outstanding. Everything went as planne More

by christian5598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk Service guy and Service Tech Mr. Hale.
Dec 08, 2025 -

Lexus of Memphis responded

Christian, thank you for sharing this glowing feedback about our maintenance team! We will pass your kudos along to them. -Lexus of Memphis

December 04, 2025

Wonderful Experience from start to finish. Mike always lets me know exactly what to expect and what will be done during my service including the price on the front end. More

by alicew9617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mc Pherson
Dec 04, 2025 -

Lexus of Memphis responded

Alice, thank you for sharing your positive experience with Mike and the team at Lexus of Memphis! We look forward to seeing you again.

November 16, 2025

The appointment was easy to schedule The service was performed on the date and time scheduled. The quality of the work was exceptional More

by g.myers5381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Glasco
Nov 17, 2025 -

Lexus of Memphis responded

We are grateful for your feedback! It means everything to us that you could schedule your appointment with ease, receive prompt service, and drive away satisfied with the quality of our work. We’ll be here to assist again at Lexus of Memphis!

November 11, 2025

Everyone was so nice and kind. Very patient and welcoming. Great experience. Very understanding staff More

by vickihopson77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shun
Nov 11, 2025 -

Lexus of Memphis responded

Thank you for sharing your five-star review of our team! We truly appreciate your support and hope to see you again at Lexus of Memphis, Vicki.

November 07, 2025

Service was good. CJ was very knowledgeable about the car i purchased. Thank you again More

by Xterra2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornelius Jones
Nov 07, 2025 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis! We'll make sure your praise reaches CJ.

November 06, 2025

I like the service department. Johnie’s my service guy is the best. Thanks Johnnie More

by Bmerriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnie
Nov 06, 2025 -

Lexus of Memphis responded

Thank you for stopping by to leave Lexus of Memphis a wonderful review!

October 31, 2025

The friendliest people ever. I have been dealing with Lexus of Memphis for 15 years. Their Service Department is excellent. Recently purchased a new RX 350 and a used GX 460. The More

by akenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Oct 31, 2025 -

Lexus of Memphis responded

We're pleased to hear you've had such positive experiences with our team over the years! Thank you for choosing Lexus of Memphis and for your kind words about both our sales and service departments. Congrats on your new Lexus RX 350 and your Lexus GX 460!

October 29, 2025

Excellent in every way! Could not have been better, John McCoy did an excellent job explaining all the purchase details More

by W1LSU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCoy
Oct 30, 2025 -

Lexus of Memphis responded

We’re happy to hear John earned your five stars! Thank you for choosing Lexus of Memphis and for sharing your feedback with us. Take care and enjoy your new ride!

Oct 30, 2025 -

W1LSU responded

OO to publish

October 25, 2025

Very courteous staff who provided outstanding service. Pros and cons were explained to us so we can decide for our own benefit. More

by snookylara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Oct 27, 2025 -

Lexus of Memphis responded

We're pleased you felt supported by our attentive team, Lara! Thank you for choosing Lexus of Memphis and for sharing your experience.

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