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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
812 Reviews
Call Dealership (901) 362-8833
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2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

September 16, 2024

Best customer service from any dealership I have worked with. The service department always friendly and helpful. Nice to see employees who have pride in their jobs. Mike McPherson is my consultant and he More

by deannalightman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
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Sep 17, 2024 -

Lexus of Memphis responded

Deanna, we're delighted to hear that Mike and our service team at Lexus of Memphis provided you with such a positive experience. Thanks for the wonderful feedback!

September 15, 2024

Everyone was very friendly. Tom and Paige did an awesome job. Very informative and trustworthy. Made things easy and simple for us to understand. More

by McKinney
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Burgess and Paige
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Sep 16, 2024 -

Lexus of Memphis responded

McKinney, we're delighted to hear that Tom and Paige provided such a positive experience at Lexus of Memphis. Thanks for sharing your feedback!

September 14, 2024

As always Lexus of Memphis gives such good service - professional, helpful, and even washed my car! More

by jmosley6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Sep 16, 2024 -

Lexus of Memphis responded

Thank you for leaving Lexus of Memphis a five-star review! We are happy to hear that our team continues to provide excellent service. See you next time!

September 14, 2024

The associates at Lexus of Memphis are very knowledgeable and helpful. Joey Guasco is my consultant and he is very knowledgeable and he makes sure that I receive excellent service for my car. More

by Armie Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
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Sep 14, 2024 -

Armie Williams responded

Thank you for your excellent customer service. Please keep up the good work.

September 13, 2024

I have been a customer of Mike McPherson and this dealership for over 20 years and they have NEVER failed me. They are why I drive a Lexus! More

by Ssutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Sep 16, 2024 -

Lexus of Memphis responded

Ssutton, thank you for your loyalty and kind words! We're proud to have Mike McPherson on our team at Lexus of Memphis. Enjoy driving your Lexus!

September 13, 2024

Good communication! Easy to deal with. Mike is awesome in service. I would definitely recommend. More

by paulg.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Sep 16, 2024 -

Lexus of Memphis responded

Paul, thank you for giving a shoutout to Mike and leaving Lexus of Memphis a five-star review! We look forward to assisting you next time.

September 13, 2024

The services I receive on My 2017 Lexus RX 350 , has been pretty good. I thank MIKE McPHERSON for that.. More

by nujakswang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mc PHEARSON
Report | Print
Sep 16, 2024 -

Lexus of Memphis responded

We're glad to hear that Mike McPherson provided excellent service for your 2017 Lexus RX 350 at Lexus of Memphis. Thank you for sharing your positive experience!

September 13, 2024

Seamless transaction. Expedient and efficient. We would and will certainly recommend Lexus of Memphis without hesitation More

by Willhog72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tran and Thom (finance)
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Sep 16, 2024 -

Lexus of Memphis responded

We're delighted to hear that your experience was seamless and efficient at Lexus of Memphis. Thank you for recommending us!

September 13, 2024

Lexus of Memphis is the best car dealership in Memphis. They are professional, helpful, & follow through w/ all their promises for their warranties & all post purchase service. More

by mandytnrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tran in Sales & Mike in service
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Sep 16, 2024 -

Lexus of Memphis responded

Mandy, thank you for the glowing review! We're delighted to hear that our team at Lexus of Memphis met your expectations. We appreciate your support and look forward to serving you again in the future!

September 13, 2024

Service department took care of me on short notice while I was traveling. Got me safely back on the road. Much appreciated. More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember any specific employees
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Sep 13, 2024 -

Lexus of Memphis responded

We're glad our service department at Lexus of Memphis could assist you on short notice and get you safely back on the road. Thanks for sharing your experience!

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