Lexus of Memphis

Lexus of Memphis has the finest Service Department I have ever dealt with. I've been a customer since 2000, working with Gary York and Mike McPherson. Their staff of Advisors, mechanics and technicians com ever dealt with. I've been a customer since 2000, working with Gary York and Mike McPherson. Their staff of Advisors, mechanics and technicians communicate well and are excellent in their work of preventive maintenance and repairs, when needed. More

Terrible customer service experience. I was refused service of any kind from this dealership because I had "after market parts" on my car. I never heard or got a clear explanation about I was refused service of any kind from this dealership because I had "after market parts" on my car. I never heard or got a clear explanation about this situation. I was actually told this is my last visit to the dealership because of these "after market parts". I wonder if I brought a new Lexus would I be able to come back? But I wasn't given that courtesy. 🤔🤔 More

Mike McPherson Best Service Advisor always gives excellent advice always answers his cell phone even when he's busy excellent advice always answers his cell phone even when he's busy More

Over priced, now charge 3% to use a credit card. The repair did not start to function right away. We were not warned that it could take many miles to begin to work. The repair did not start to function right away. We were not warned that it could take many miles to begin to work. More

The mechanic did an excellent job on our automobile. We will definitely be bringing it back to Lexus of Memphis in the future. Thank you We will definitely be bringing it back to Lexus of Memphis in the future. Thank you More

I am thoroughly pleased with the Lexus dealership. They have been very responsive to my needs. Service has been exceptional. They have been very responsive to my needs. Service has been exceptional. More

very nice and professional. I am a repeat customer -great place to buy a vehicle. I am a repeat customer -great place to buy a vehicle. More

The experience at Lexus of Memphis is always incredible. Whatever you think the service requires to your vehicle is done and they also check for anything else they think needs to be done and recommended.. Whatever you think the service requires to your vehicle is done and they also check for anything else they think needs to be done and recommended.. More

Lexus of Memphis - Best dealership Mike McPherson - Best Service advisor I have been a customer here for over 20 years and 3 owned Lexus vehicles and I wish to continue. Service advisor I have been a customer here for over 20 years and 3 owned Lexus vehicles and I wish to continue. More

Mike always provide great customer service when I come and get my car serviced and. Appreciate him and get my car serviced and. Appreciate him More