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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
812 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

August 13, 2022

Excellent service, fast, friendly, knowledgeable, courteous, helpful, and willing to help. I would recommend this dealership to everyone. More

by jashby35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
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Aug 15, 2022 -

Lexus of Memphis responded

This is the kind of feedback we strive for at Lexus of Memphis! Thanks for supporting us with a stellar review. Drive safely!

August 13, 2022

The dealership is great, but my advisor, Mike is exceptional; always personably, giving me advice on the longevity of my vehicle! More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
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Aug 15, 2022 -

Lexus of Memphis responded

Gloria, seeing your great review of Mike and the team puts a smile on our faces! Thank you for choosing Lexus of Memphis and for sharing your feedback. We look forward to working with you next time!

August 13, 2022

Friend and considerate. The work was done quickly and completed on the same day. Good experience More

by martha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
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Aug 15, 2022 -

Lexus of Memphis responded

We appreciate your positive feedback, Martha. We love seeing this review of Lexus of Memphis!

August 10, 2022

I’m very pleased with my experience at Lexus of Memphis. Joey was very helpful and friendly advising me about my car service needs. Excellent customer service!!!! More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Aug 10, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Joey and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

August 09, 2022

Lexus of Memphis has great customer service and professional guys that know how to take good care of you! More

by Jen Clayborn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sanders
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Aug 09, 2022 -

Lexus of Memphis responded

Jen–Thank you for sharing your recent visit to Lexus of Memphis! We are delighted our team went above and beyond to help. Come by anytime!

August 09, 2022

My service is always great but today they left an empty coke van in my car. That was disappointing. The service manager gathered it quickly. I’m sure someone was reprimanded for that action More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
Report | Print
Aug 09, 2022 -

Lexus of Memphis responded

Taylor, Thanks for reaching out. I'm sorry to hear about the can that was left in your car. We have a higher standard of service than what you've described, and I will be discussing this feedback with my team in an effort to avoid similar situations from reoccurring. Please also feel free to reach out to me if there is anything else I can help you with. Best, Gary York - Service Manager - 901-362-8833

August 06, 2022

Anthony Williams and Ron Goss did a great job on explaining everything about the car and its options. The transaction was very easy! More

by mratkeison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Williams and Ron Goss
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Aug 08, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that Anthony and Ron delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Memphis!

August 06, 2022

Prompt service, clean atmosphere, friendly service reps and job was done efficiently. Was very satisfied. More

by Casby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, don’t remember the rest
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Aug 08, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back!

August 06, 2022

Great customer service, the staff here are all very professional! Joey has always been a great service advisor for my cars !! More

by rfisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Aug 08, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Joey. Drive safely, and we hope to see you back at Lexus of Memphis!

August 05, 2022

I find the service is all encompassing. Quick. Thorough. And friendly. I was disappointed there was not a loaner, but they completed the work in 2 hours. More

by Zsylviaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 06, 2022 -

Lexus of Memphis responded

Thanks for supporting Lexus of Memphis with your review! We're delighted our team provided in-depth, prompt, and courteous service that shaped a 5-star experience. We also appreciate your feedback regarding the loaner vehicle. Many safe and happy miles!

Aug 06, 2022 -

Zsylviaz responded

I know covid hit, but I missed the fresh donuts.

Aug 08, 2022 -

Lexus of Memphis responded

We appreciate your feedback. Please let us know if we can help with anything else!

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