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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

August 20, 2022

Mr. Anthony was very professiona and exceeded my expectations! He was not pushy, which is a plus! He was very knowledgeable about the vehicles and promoted the company in a pleasant manner! I would More

by Renaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Anthony
Aug 22, 2022 -

Lexus of Memphis responded

It makes our day to hear that you had such a positive, pressure-free experience with Anthony! Thank you for choosing Lexus of Memphis and for sharing your feedback. We wish you many safe miles ahead!

August 20, 2022

Outstanding. Loaner car was great. Service was great. When we returned to pick up our car one of our two key fobs we furnished you (we needed new batteries for b More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike & Allysa
Aug 22, 2022 -

Lexus of Memphis responded

Alan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

August 20, 2022

Great service just wish they would at least wash the car after service at least. Jaguar always gave a clean washed car after any service faithfully! More

by traceyjordan69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Aug 23, 2022 -

Lexus of Memphis responded

Tracey, thank you for leaving Lexus of Memphis a five-star review! We appreciate your feedback regarding adding a car wash to our services, which will be shared with our team. Until next time!

August 20, 2022

I like to have my service done at Lexus because I feel they take the best care of my car. That said, it takes a long time to get a very small amount of service done. They just rotated my tires, and I sat More

by Sharon Burrows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
One person took my order, another person took my money
Aug 22, 2022 -

Lexus of Memphis responded

We are happy to hear from you, Sharon! Thank you for choosing Lexus of Memphis and for sharing your experience with our team. We look forward to the next opportunity to assist you!

August 20, 2022

On time service with friendly interactions. Expertise and knowledge of the work that was to be done. More

by Margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 22, 2022 -

Lexus of Memphis responded

Thank you for being a fan of Lexus of Memphis! We appreciate your kind review and look forward to seeing you again next time!

August 20, 2022

Professional staff with honesty and integrity. I highly recommend Mr. Tom Burgess, a gentleman that will exceed your expectations! More

by kenwilliford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Burgess
Aug 22, 2022 -

Lexus of Memphis responded

We're over the moon our team welcomed you with excellent professionalism! Tom will be so grateful for the recommendation. Thank you for being a wonderful Lexus of Memphis customer!

August 16, 2022

Excellent customer Service. Terry Cade provided detail information about would be done to my car. I cal texted and called when my care wea ready for pick up. All of you staff t More

by DJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade.
Aug 16, 2022 -

Lexus of Memphis responded

We strive to provide our guests with thorough and attentive customer service and are so happy to see this was reflected in your experience. Thank you for the wonderful shoutout to our team, and we hope you come back to Lexus of Memphis for any future vehicle needs!

August 13, 2022

Anthony and Ron made our buying experience enjoyable and seamless. Best experience we’ve had at a dealership. More

by Newsom.kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Ron
Aug 15, 2022 -

Lexus of Memphis responded

Kevin, congratulations on your purchase! It makes our day to hear that Anthony and Ron were so helpful and attentive throughout the process. Thank you for choosing Lexus of Memphis!

August 13, 2022

Johnny is the best! And customer service at Lexus always comes first. Love having my car serviced there More

by rcardenas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Aug 15, 2022 -

Lexus of Memphis responded

We're thrilled you enjoyed working with Johnny here at Lexus of Memphis! We will be sure to pass your kind words along. Until next time!

August 13, 2022

Lexus of Memphis is the very best. They sell the greatest cars made with the fastest and easiest service department in the city. More

by awurzburg5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPhearson
Aug 15, 2022 -

Lexus of Memphis responded

We are blushing! Thanks for supporting Lexus of Memphis with such a wonderful review!

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