Lexus of Memphis

I have had wonderful courteous service at Lexus of Menphis, I feel very good about their care of my vehicle, and patience to patiently teaching me what to do to keep it going safely. I appreciate ev Menphis, I feel very good about their care of my vehicle, and patience to patiently teaching me what to do to keep it going safely. I appreciate everyone who works there. The young man who inspects the tires informed me I was driving in discontinued tires. I reached the outlet who sold me those tires, and informed them... I got 4 new tires for the fraud... I feel confident and thankful for their concern. I am a 72 year old who plans to keep her independence with the help of honorable, caring service. Thank you Johnny for helping me, You are a prince in my book!!🙏🏽 More

Mike is always great! !! So nice and knowledgeable!! I trust his recommendations and that’s why I stick with him each time I go. !! So nice and knowledgeable!! I trust his recommendations and that’s why I stick with him each time I go. More

Salesman was on point the transaction was easy and quick. Financing was done quick and easy. Financing was done quick and easy. More

Very clean and neat facility. Mike is really nice to work with. All ways folllws through. Mike is really nice to work with. All ways folllws through. More

Michelle and the Lexus of Memphis team did a great job! I would go there again for a car. I would go there again for a car. More

Service was quick and complete. Service center appointment process and management process personnel were quick and friendly. Parts department personnel also very friendly and help Service center appointment process and management process personnel were quick and friendly. Parts department personnel also very friendly and helpful. More

Excellent sales and service. My service advisor Johnny Robertson is the most friendly most courteous, helpful and professional service advisor that I have ever had. I highly r My service advisor Johnny Robertson is the most friendly most courteous, helpful and professional service advisor that I have ever had. I highly recommend Lexus of Memphis to everyone. Liz Whitten Memphis, TN More

I was told I would have a loaner car and they gave me a 9 o’clock appointment. Upon checking in, I found out that they would not begin my service until 2 if I had a rental. I sat in the waiting room 2 1/2 9 o’clock appointment. Upon checking in, I found out that they would not begin my service until 2 if I had a rental. I sat in the waiting room 2 1/2 hours without a rental in order to get serviced in the morning. I am grateful to Johnny for explaining before I left in the rental, but the Lexus policy is very poor and misleading. More

Professional and knowledgeable staff, organized and friendly. A very customer centric business, one of the best I’ve seen. friendly. A very customer centric business, one of the best I’ve seen. More

Everyone was friendly and helpful. My salesperson was wonderful; she went out of her way to make sure this was an exceptional experience. It seemed everything is geared toward pleasing My salesperson was wonderful; she went out of her way to make sure this was an exceptional experience. It seemed everything is geared toward pleasing customers, from the friendliness to the cleanliness, and even special amenities provided for those waiting. More