Back

Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 812 reviews

September 24, 2022

This dealership is comfortable & accommodating. The coffee bar & snack setup is great for when you've scheduled an early appointment. More

by MrsRoss2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 26, 2022 -

Lexus of Memphis responded

This feedback is much appreciated! Thank you for choosing Lexus of Memphis and for sharing your experience with our team. Drive safely!

September 24, 2022

Took my car at the appointed time and had a loaner car available as promised. Terry was very knowledgeable, friendly and courteous. A pleasant experience which is not always possible in this day and time. More

by Jh628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Sep 26, 2022 -

Lexus of Memphis responded

Thanks so much for putting your trust in the Lexus of Memphis team! We're delighted Terry was able to deliver a seamless experience from start to finish. Have a fantastic day!

September 24, 2022

Everything went as planned. The waiting room was clean and had plenty to snack on or get a drink. More

by steveborden48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Sep 26, 2022 -

Lexus of Memphis responded

Steve, thank you for the great review! We appreciate your business and we hope to see you again at Lexus of Memphis. Drive safely!

September 24, 2022

Excellent maintenance service provided by Lexus of Memphis Dealership. Had a leak in my rear passenger side tire and didn’t have an appointment but they worked me in and repaired my tire in a reasona More

by Double Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Park, Johnny, Jekulve
Sep 26, 2022 -

Lexus of Memphis responded

Thank you for the positive review! It is terrific to hear that our team took such great care of you and earned your business. Drive safely until we see you again at Lexus of Memphis!

September 19, 2022

Grateful for their help! Excellent service! I love Terry! I will always use Lexus of Memphis! More

by Jazzzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Sep 19, 2022 -

Lexus of Memphis responded

Thank you for the great review! We appreciate your support and hope to see you again at Lexus of Memphis!

September 18, 2022

I have used Lexus of Memphis for service on my Lexus RX350 for many years-my service is Johnny Roberson who is very knowledgeable and great to deal with-I highly recommend Lexus of Memphis and Johnny Ro More

by JKelley62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Sep 19, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you are so confident in Johnny and the Lexus of Memphis team to get the job done. Drive safely in your Lexus RX 350, and we hope to see you back again down the road!

September 17, 2022

Joey did a wonderful with my car it runs even better now then before I’m very satisfied I highly recommend Lexus dealership to anyone More

by aamirratnani13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Kirk
Sep 19, 2022 -

Lexus of Memphis responded

We are thrilled that your vehicle was so well taken care of by Joey and the team! Thank you for choosing Lexus of Memphis and for sharing your experience. Drive safely until we see you again!

September 16, 2022

Good other than they forgot to change the batteries in my two key fobs. Had to return the following day to correct. More

by markr4057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hale
Sep 16, 2022 -

Lexus of Memphis responded

Thank you for sharing your feedback. I am very sorry for the mix-up with your key fobs, but I am happy our team could quickly address this issue. I look forward to earning your five stars next time. Best, Gary York - Service Manager - 901-362-8833

September 16, 2022

Lexus of Memphis is outstanding . They employ top notch people who work there,and give you the most up to date information on new and used cars This is my 3rd Lexus,I helped buy my d More

by megclifton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McPherson,Mike
Sep 16, 2022 -

Lexus of Memphis responded

Your review makes our day! We are proud to offer informative professionalism that's helped customers like you and your daughter here at Lexus of Memphis. Drive safe, and we look forward to working with you again next time!

September 16, 2022

Terry Cade the Service Consultant was professional and courteous. He was able to work me in for repairs although they were extremely busy. Although I needed to go out of town the next day, I didn’t mentio More

by Rodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Sep 16, 2022 -

Lexus of Memphis responded

Rodney, we can't wait to share your 5-star review with Terry and the team! It'll definitely make their day. Thank you for trusting Lexus of Memphis to get the job done right!

...
15
...