Lexus of Memphis

Jesse was amazing! He made the car buying process perfectly aligned to me and my needs. I love my car! He made the car buying process perfectly aligned to me and my needs. I love my car! More

Mike has been a great help for years. Even though some say Lexus service is very expensive; I have found that they only do the work that is needed and one time the problem is fixed. Even though some say Lexus service is very expensive; I have found that they only do the work that is needed and one time the problem is fixed. More

I’m satisfied with the customer service. Only problem was delay in releasing the car. Only problem was delay in releasing the car. More

Customer service always discusses options before doing required work. I was pleased with service at Lexus of Memphis. required work. I was pleased with service at Lexus of Memphis. More

My first experience for a six-month check was everything customer service should be! Johnny was very professional and courteous. I feel confident he has my maintenance schedule on track for future SUV care customer service should be! Johnny was very professional and courteous. I feel confident he has my maintenance schedule on track for future SUV care. More

They did not fix my problem. I was told a clicking noise was normal. But the noise wasn’t there the whole seven years I’ve owned the car. I feel they only wanted to get my money I was told a clicking noise was normal. But the noise wasn’t there the whole seven years I’ve owned the car. I feel they only wanted to get my money for an oil change and send me on my way. More

EXCELLENT service department! ! Everyone is so polite, costs are provided upfront so no surprises, they stick to their appointment schedule so I've never had to wait long at all. ! Everyone is so polite, costs are provided upfront so no surprises, they stick to their appointment schedule so I've never had to wait long at all. I love my Lexus, but I will never own anything else just for the service department alone!! They are exceptional, particularly Joey Guasco, my service rep, and I will be a Lexus owner for life!!! More

One of THE very best mechanic (Mike C) anywhere. Never taken my car to get serviced anywhere for the past 26 years! Never taken my car to get serviced anywhere for the past 26 years! More

No issues so far all services has been great. Johnny very nice service associate. Looking forward to next service visit. Johnny very nice service associate. Looking forward to next service visit. More

Johnny made my service experience a great one! Love my Lexus…and their service department. Love my Lexus…and their service department. More