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Lexus of Memphis

Memphis, TN

4.7
812 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

October 30, 2022

The dealership is professional and clean. I had a great experience. Anthony Williams is a great asset to Lexus of Memphis More

by rperson72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
Oct 31, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that Anthony delivered a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Memphis!

October 24, 2022

Great service! Mike is awesome! The staff is amazing and they get you in and out fast! More

by m8t007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 24, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that Mike delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Memphis!

October 22, 2022

Joey and they service department did a great job with my Lexus. I would highly recommend them! More

by Brim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Oct 24, 2022 -

Lexus of Memphis responded

Thanks for the review! We're glad that Joey worked hard to assist you. Have a great day!

October 22, 2022

Service was outstanding. Terry was very helpful and it didn't take all day correct the problem with my vehicle! More

by Gdanette29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Oct 24, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Terry and the Lexus of Memphis team. Drive safely, and we hope to see you back!

October 22, 2022

Joey, thank you so much for your excellent customer service. You made sure my car was taken good care of and returned it nice and clean. I can now drive it without worry. More

by Adell P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Oct 24, 2022 -

Lexus of Memphis responded

Adell, thank you for the great review! We are thrilled to hear that Joey delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Memphis!

October 22, 2022

Very helpful. Went above and beyond to take care of my needs without an appointment More

by Topcat9055#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Intake person
Oct 24, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

October 20, 2022

Dealership is fine. My only issue last visit was waiting 30 minutes past my appointment time before advisor checked me in. A bit too long with a confirmed appointment More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 21, 2022 -

Lexus of Memphis responded

Barbara, thank you for the review! While we are glad to hear that the team was able to get the job done, we apologize for your visit taking longer than anticipated. I assure you that we will use this feedback to improve our efficiency in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Gary York - Service Manager - 901-362-8833

October 19, 2022

Experience was good excellence always at this dealership so attentive and detailed will buy another Lexus More

by Cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Oct 19, 2022 -

Cam responded

Excellent customer service Very clean restrooms

Oct 19, 2022 -

Lexus of Memphis responded

Thank you, Cam, for leaving Lexus of Memphis a five-star review! We love knowing when our customers are happy. Take care!

October 19, 2022

Very nice folks to deal with. always willing to help with any issues great service More

by Eddiemontanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 19, 2022 -

Lexus of Memphis responded

We're so happy that our commitment to great service stood out to you. Thanks so much for choosing Lexus of Memphis. See you next time!

October 16, 2022

Top shelf dealership I wouldn't deal with any other dealership I have never been disappointed More

by leon.billups
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John went over and beyond for me he's the best
Oct 17, 2022 -

Lexus of Memphis responded

Thank you for the great review, Leon! We appreciate your business and hope to see you back again at Lexus of Memphis!

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