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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
812 Reviews
Call Dealership (901) 362-8833
View Awards

2600 Ridgeway Road

Memphis, TN

38119

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Showing 812 reviews

November 23, 2022

Honest, Friendly,, Helpful, Very Professional, Clean dealership, Sales People are very knowledgeable! Convenient, and easily accessible! More

by Reggie.barnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
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Nov 23, 2022 -

Lexus of Memphis responded

Thank you for taking the time to review us and provide feedback. We hope to see you in the future here at Lexus of Memphis!

November 21, 2022

My fist experiences with Lexus in Memphis, Tennessee. The service was good,the only thing is that he didn’t reset mileage. More

by Clementine_cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 21, 2022 -

Lexus of Memphis responded

Thank you for leaving Lexus of Memphis a review! I am glad that, overall, you had a positive first experience. If you would like us to reset your mileage, please give me a call, and I would be happy to help. Take care, Gary York - Service Manager - 901-362-8833

November 06, 2022

Our car buying experience was the best ever thanks to Michelle. We immediately connected with her. She presented herself as ready to help us with our questions and never high pressured us in any way. W More

by FromFordtoLexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Mikita
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Nov 06, 2022 -

Lexus of Memphis responded

Michelle will be flattered when we share your wonderful review with her! Thank you for choosing Lexus of Memphis for such an important purchase, and we hope you're loving your new Lexus RX 350L!

November 05, 2022

Good service! Little expensive! Where are the new cars; there were none in the show room!!!!! More

by Roylindafisk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
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Nov 22, 2022 -

Lexus of Memphis responded

Thank you for the review, Roy! We are so glad to hear that you had a successful experience working with us. As for our empty showroom — inventory has been an issue since COVID. We are selling new vehicles while they are in transit, so there are no cars to put on the showroom floor. Hopefully, this will remedy itself and we'll be back to normal in the near future. Please don't hesitate to reach out if you have any further questions. Best, Gary York - Service Manager - 901-362-8833

November 05, 2022

Very prompt and organized. Friendly staff. Service advisors explain service well. Lounge comfortable and great snacks. More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone
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Nov 07, 2022 -

Lexus of Memphis responded

Becky, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

November 01, 2022

I’m happy with the results of my car with the work done at Lexus More

by Demetris Hurdle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
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Nov 01, 2022 -

Lexus of Memphis responded

It was our pleasure to assist you, Demetris! Thank you for trusting Lexus of Memphis with your business and your vehicle. Drive safely!

November 01, 2022

I have purchased many vehicles over the years. This was the easiest least stressful experience More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Herod
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Nov 01, 2022 -

Lexus of Memphis responded

We're elated that we could provide a seamless purchase experience, Jamie! Thanks for choosing Lexus of Memphis!

October 30, 2022

Excellent service. Price was k for luxury dealership. Waiting room very good Joey Guasco is the best. Give him a raise. More

by Atkinswayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
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Oct 31, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Joey and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

October 30, 2022

Mike at Lexus IS the absolute best when it comes to detailing your vehicle. I always feel like I am driving a new car when I pick it up!! Classy operation More

by Zeus777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 31, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that Mike delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Memphis!

October 30, 2022

Ease of online scheduling, getting a loaner was a breeze, input from customers on what they want serviced. Upfront pricing with no last minute surprises More

by Bvi439
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Oct 31, 2022 -

Lexus of Memphis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

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