![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Lexus of Memphis
Memphis, TN
Filter Reviews by Keyword
By Type
Showing 837 reviews
Mr. Tom Burgess is very professional and knowledgeable. Tom - the finance guy was amazingly wonderful . the ladies at the front desk was awesome> I am LEXUS for LIFE Tom - the finance guy was amazingly wonderful . the ladies at the front desk was awesome> I am LEXUS for LIFE More
Before buying a Lexus car from the Auto Universe we ordered Pre-Purchase Inspection to Lexus of Memphis. We ordered to check all mechanical and cosmetic issues of interior and exterior. Based on evalua ordered Pre-Purchase Inspection to Lexus of Memphis. We ordered to check all mechanical and cosmetic issues of interior and exterior. Based on evaluation as an excellent conditions we paid for full asking price for the car and made it shipped to California to find out that half of the car has been repainted poorly. I talked with Bryan Smith who denied that his so called 'trained hardworking' technician failed to do a proper inspection causing us more that $10K damage. This man can't take responsibility for bad working business. Very disappointed. Shame of you, Mr. Smith! More
Lexus of Memphis is Reliable compassionate and considerate with your time they make sure your not inconvenienced and will keep you updated every step of the way considerate with your time they make sure your not inconvenienced and will keep you updated every step of the way More
Very good overall experience. I understand that it is a new world when it comes to ordering new cars . I would recommend that constant communication with the buyer is critical ! I understand that it is a new world when it comes to ordering new cars . I would recommend that constant communication with the buyer is critical ! More
We were greeted at the door by John Herod who was kind, professional, and very informative. He walked us through the whole process making our experience enjoyable. Everyone we came in contact with were p professional, and very informative. He walked us through the whole process making our experience enjoyable. Everyone we came in contact with were professional, kind, but not in any way pushed us to buy. We very much appreciated the help we received, and we love our new ((used) 2022 RX350. Thank you Lexus of Memphis! More