Lexus of Memphis

Friendly, helpful, timely service. Personnel were cooperative and caring about the issue. A loaner car was provided which was helpful. Personnel were cooperative and caring about the issue. A loaner car was provided which was helpful. More

My service advisor appeared uninterested and was not helpful. Car wash was not properly done and there was visible dust on the car. Overall, a mediocre experience. helpful. Car wash was not properly done and there was visible dust on the car. Overall, a mediocre experience. More

Johnny Robertson was very professional and thorough in his interaction with us. We were very pleased with our service. his interaction with us. We were very pleased with our service. More

Love my guys at Lexus. I have friends who tell me to use other resources to get my oil changed and my tires rotated. I get great service with Joey and his mechanics. Joey I have friends who tell me to use other resources to get my oil changed and my tires rotated. I get great service with Joey and his mechanics. Joey always helps me with making the best decisions . I value my relationship with everyone at Lexus service dept. Thank you all for taking care of me. More

Excellent service! Johnny Robertson is the best service representative. He communicated well and kept me informed. No surprises! Very professional! The work was complet Johnny Robertson is the best service representative. He communicated well and kept me informed. No surprises! Very professional! The work was completed in a timely manner. I’m pleased and highly recommend Lexus of Memphis! More

Lexus IS the #1 dealership around the world. And Johnny is phenomenal a great advisor. Lexus keeps you coming back for new vehicles styles. And Johnny is phenomenal a great advisor. Lexus keeps you coming back for new vehicles styles. More

They quickly programmed my new key fob and had me on my way in a short period of time. way in a short period of time. More

Great service great service writers and always fixes the first time and this is an extra word first time and this is an extra word More

I love this dealership and their customer service. The down side is there are long wait times, as with most dealerships, but they make sure you’re updated on your vehicle and comfortable The down side is there are long wait times, as with most dealerships, but they make sure you’re updated on your vehicle and comfortable More

Mike, my service advisor is the best I ever had so far. He is highly knowledgeable, accommodative, customer centric, istomer friendly, hard working and dedicated personnel. He is an asset to Lexus Memphis. He is highly knowledgeable, accommodative, customer centric, istomer friendly, hard working and dedicated personnel. He is an asset to Lexus Memphis. He knows Lexus value and expectation. More