Lexus of Memphis
Memphis, TN
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Outstanding communication, timely service, gave me a nice loaner since it was going to be a longer service, washed and filled up my car. Incredibly polite, extremely nice waiting rooms and restrooms, complim loaner since it was going to be a longer service, washed and filled up my car. Incredibly polite, extremely nice waiting rooms and restrooms, complimentary snacks. I have zero complaints More
I was very pleased with the great service I received at Lexus of Memphis and I bought a car days later. This is my third Lexus and I wouldn't drive any other car. I was very grateful for the care and exce Lexus of Memphis and I bought a car days later. This is my third Lexus and I wouldn't drive any other car. I was very grateful for the care and excellent knowledge of Caitlyn Roeder. Her guidance was worth its weight in gold. An unexpected and added bonus was meeting Conner Boruff, your tech guru. I will definitely be contacting him again to learn more about my car. I did not grow up in the digital age and having Conner on board was a brilliant move on someone's part. This is a service that I'm sure many of your customers need. Thank you Lexus of Memphis! Patricia Pouy More
LEXUS OF MEMPHIS provides the best quality and service and is known for its great customer service. The sales people are professional and knowledgeable and I have enjoyed working with Anthony on several L and is known for its great customer service. The sales people are professional and knowledgeable and I have enjoyed working with Anthony on several LEXUS automobile purchases over the past 9 years. The service department is great. Mike usually helps me when I bring my LEXUS in for routine maintenance work and to keep my car running efficiently and safely, Mike provides recommendations and pricing prior to service and also is very attentive to details and provides excellent and professional personal service to take care of the car and provide updates as the car is being serviced. I highly recommend LEXUS of MEMPHIS for their commitment to provide the best quality of automobiles and sales professionals and service professionals. The comfortable waiting area is also a very nice area to wait while your car is being serviced. Refreshments and different types of snacks are available. More
Sales experience was straight forward and honest. They did not try to add on items at the last minute. I think document fees are a rip off, but everyone in town does it. My main complaint is: Don't s They did not try to add on items at the last minute. I think document fees are a rip off, but everyone in town does it. My main complaint is: Don't send a follow up email and say you are always available for help after the sale and then do not even respond to my questions. I guess once the salesman makes the sale, it's up to me to contact the service department for simple questions. More
Strongly recommend this Dealership for vehicle purchases, as I have purchased multiple vehicle from them over the years, and my experience has always been good. My sales person, Gary Harber is great, easy to as I have purchased multiple vehicle from them over the years, and my experience has always been good. My sales person, Gary Harber is great, easy to work with, and provided a great purchase experience!!! The service department is the best that I have every dealt with!!! More
Stephen was professional and knowledgeable. He answered my questions and was patient because I am not tech savvy. I would recommend him to everyone. He answered my questions and was patient because I am not tech savvy. I would recommend him to everyone. More