Lexus of Memphis

Very professional and caring personnel who welcome you at all time. The facility is clean and inviting. all time. The facility is clean and inviting. More

I was very pleased with the great service I received at Lexus of Memphis and I bought a car days later. This is my third Lexus and I wouldn't drive any other car. I was very grateful for the care and exce Lexus of Memphis and I bought a car days later. This is my third Lexus and I wouldn't drive any other car. I was very grateful for the care and excellent knowledge of Caitlyn Roeder. Her guidance was worth its weight in gold. An unexpected and added bonus was meeting Conner Boruff, your tech guru. I will definitely be contacting him again to learn more about my car. I did not grow up in the digital age and having Conner on board was a brilliant move on someone's part. This is a service that I'm sure many of your customers need. Thank you Lexus of Memphis! Patricia Pouy More

Thank you Ricky for your great service and care you gave Larry and me. Looking forward to driving another Lexus for many years. Larry and me. Looking forward to driving another Lexus for many years. More

LEXUS OF MEMPHIS provides the best quality and service and is known for its great customer service. The sales people are professional and knowledgeable and I have enjoyed working with Anthony on several L and is known for its great customer service. The sales people are professional and knowledgeable and I have enjoyed working with Anthony on several LEXUS automobile purchases over the past 9 years. The service department is great. Mike usually helps me when I bring my LEXUS in for routine maintenance work and to keep my car running efficiently and safely, Mike provides recommendations and pricing prior to service and also is very attentive to details and provides excellent and professional personal service to take care of the car and provide updates as the car is being serviced. I highly recommend LEXUS of MEMPHIS for their commitment to provide the best quality of automobiles and sales professionals and service professionals. The comfortable waiting area is also a very nice area to wait while your car is being serviced. Refreshments and different types of snacks are available. More

Strongly recommend this Dealership for vehicle purchases, as I have purchased multiple vehicle from them over the years, and my experience has always been good. My sales person, Gary Harber is great, easy to as I have purchased multiple vehicle from them over the years, and my experience has always been good. My sales person, Gary Harber is great, easy to work with, and provided a great purchase experience!!! The service department is the best that I have every dealt with!!! More

Stephen was professional and knowledgeable. He answered my questions and was patient because I am not tech savvy. I would recommend him to everyone. He answered my questions and was patient because I am not tech savvy. I would recommend him to everyone. More

Lexus of Memphis has the finest Service Department I have ever dealt with. I've been a customer since 2000, working with Gary York and Mike McPherson. Their staff of Advisors, mechanics and technicians com ever dealt with. I've been a customer since 2000, working with Gary York and Mike McPherson. Their staff of Advisors, mechanics and technicians communicate well and are excellent in their work of preventive maintenance and repairs, when needed. More

Terrible customer service experience. I was refused service of any kind from this dealership because I had "after market parts" on my car. I never heard or got a clear explanation about I was refused service of any kind from this dealership because I had "after market parts" on my car. I never heard or got a clear explanation about this situation. I was actually told this is my last visit to the dealership because of these "after market parts". I wonder if I brought a new Lexus would I be able to come back? But I wasn't given that courtesy. 🤔🤔 More

Mike McPherson Best Service Advisor always gives excellent advice always answers his cell phone even when he's busy excellent advice always answers his cell phone even when he's busy More