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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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March 20, 2019

Fantastic as always. The staff and service at the dealership is always second to none. Everyone goes above and beyond to make sure my every need has been satisfied. More

by Timfishing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T.R. Page
Mar 23, 2019 -

Lexus of Melbourne responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 19, 2019

Always a great experience Always receive friendly, great service! From the time I pull up, the valet guys are great and friendly to the staff inside. Never had a poor service More

by CaraballoAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Mar 19, 2019 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

March 19, 2019

Great Experience From purchasing my Lexus to having it serviced, I'm always pleased with the professionalism at Lexus of Melbourne. I appreciate the valets and loaner More

by mtaylor85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2019

Service Appointment It is always a pleasure to receive the fast and friendly service from Elisa. Elisa always answers my questions an concerns, and prepare me for what i More

by chefcnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
March 18, 2019

Relaxing atmosphere and timely service! Mike Retz was very helpful and answered all of my questions. I was having trouble with my gate opener and he showed me how to program it. More

by Blumenstockj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Mar 19, 2019 -

Lexus of Melbourne responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Lexus of Melbourne for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 18, 2019

Son on Spring Break Trip and needed new alternator! My son was stranded with his 2002 Lexus ES300 and Steven Lasker was a great help in getting his alternator and battery replaced so he could make the d More

by jarretcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Mar 19, 2019 -

Lexus of Melbourne responded

Hi, we're very happy to hear Steven was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 18, 2019

Service Visit-Outstanding Had a great service visit. The service representative was excellent and knowledgeable who picked up quickly all my service concerns and resolved them More

by mercedes man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Mar 19, 2019 -

Lexus of Melbourne responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 17, 2019

Service Great service. Friendly, we even had a chat with Micheal who sold us the car. Steven was great, friendly and could not do enough to make us comfortabl More

by Dolly Lattimore
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Mar 19, 2019 -

Lexus of Melbourne responded

Hello Dolly, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team members that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 17, 2019

Her Return I was over joyed at the return of Jaime Coates. A true caring and professional advisor, handling both of our cars, one of which, my '01, has over 310K More

by Big John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2019 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 16, 2019

Always excellent service The service I receive is always very professional and extremely courteous. The repairs and service perform are done right the first time. Very compet More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Falcon, Michael Hoye
Mar 19, 2019 -

Lexus of Melbourne responded

Hi Brian, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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