769 Reviews of Lexus of Melbourne - Service Center
Service Center I have used Lexus Melbourne Service Center since I purchased my ES 350 in 2012. Never a problem with any work done. Mike has been professional, cour I have used Lexus Melbourne Service Center since I purchased my ES 350 in 2012. Never a problem with any work done. Mike has been professional, courteous, and accommodating. It is a pleasure to work with him. I have not gone wrong with any of his advice. More
Amazing Easy... everything went well very accommodating I was still able to work and buy a car at the same time My second family no pressure sales Easy... everything went well very accommodating I was still able to work and buy a car at the same time My second family no pressure sales More
50000 mile service We travel from Jupiter to have our car serviced because of the excellent service provided by John. He is always ready for us when we arrive. He h We travel from Jupiter to have our car serviced because of the excellent service provided by John. He is always ready for us when we arrive. He has our loaner ready, explains the details of the service and keeps us informed on the status. More
Lexus if Melbourne Service Dept I have had several Lexus vehicles serviced at Lexus of Melbourne over the last 20 years and Mike Reitz has always exceeded my expectations. He is very I have had several Lexus vehicles serviced at Lexus of Melbourne over the last 20 years and Mike Reitz has always exceeded my expectations. He is very knowledgable and always available when needed. More
Quick and painless Service and car wash was done and over before we finished a leisurely walk around the pond across the street. Mike answered all of our questions and w Service and car wash was done and over before we finished a leisurely walk around the pond across the street. Mike answered all of our questions and was very helpful. I drive from Orlando to Melbourne just to receive the professionalism, customer service, and hospitality of this dealership it is well worth it. The best part was we got to see our salesman Keith Croft Lexus we were there. The facility is top notch and they always greet us with smiles. More
Excellent customer service and excellent service department Three years ago I bought 2 Lexus vehicles from Lexus of Melbourne and have been very happy with the automobiles and the service from the dealership. Three years ago I bought 2 Lexus vehicles from Lexus of Melbourne and have been very happy with the automobiles and the service from the dealership. Very friendly and competent service department, both the representative, the technicians and the service manager. The online scheduling works well, and I can usually schedule to receive a loaner vehicle which is really important to me. More
Great Customer Service I received a recall on my older Lexus dashboard. While in for an oil change, Jamie ordered the new dashboard for us. Once it was in, she followed up I received a recall on my older Lexus dashboard. While in for an oil change, Jamie ordered the new dashboard for us. Once it was in, she followed up with a reminder. When we came in for service Jamie was with another customer so Mike Retz came over and said hello and got the mileage info for Jamie. The car was ready when promised and Jamie even walked us out to the car. Great group in the service department. More
Best Service Department I've had 3 cars from Lexus of Melbourne and Mike Retz has been my service manager the entire time. He is great to work with and I am currently lookin I've had 3 cars from Lexus of Melbourne and Mike Retz has been my service manager the entire time. He is great to work with and I am currently looking into buying my 4th from this dealership. Best experience ever! More
Straight forward Service is consistent and has regards for your time. Work done has always been good and my car keeps working like new! Great job guys! Service is consistent and has regards for your time. Work done has always been good and my car keeps working like new! Great job guys! More
Rating of Lexus service Have always had great service with this dealership! From sales to the service department , it’s top notch! When getting service, you will either get a Have always had great service with this dealership! From sales to the service department , it’s top notch! When getting service, you will either get a loaner, or have a very pleasant and comfortable place to wait for your vehicle. Then your vehicle will be returned to you washed and squeaky clean! More