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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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June 10, 2019

Service Center I have used Lexus Melbourne Service Center since I purchased my ES 350 in 2012. Never a problem with any work done. Mike has been professional, cour More

by AVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Jun 14, 2019 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 07, 2019

Amazing Easy... everything went well very accommodating I was still able to work and buy a car at the same time My second family no pressure sales More

by Donnacd9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Crockett
Jun 10, 2019 -

Lexus of Melbourne responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We hope to see you soon!

June 04, 2019

50000 mile service We travel from Jupiter to have our car serviced because of the excellent service provided by John. He is always ready for us when we arrive. He h More

by John m.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

June 01, 2019

Lexus if Melbourne Service Dept I have had several Lexus vehicles serviced at Lexus of Melbourne over the last 20 years and Mike Reitz has always exceeded my expectations. He is very More

by Bob T
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Jun 02, 2019 -

Lexus of Melbourne responded

Hi Bob, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 01, 2019

Quick and painless Service and car wash was done and over before we finished a leisurely walk around the pond across the street. Mike answered all of our questions and w More

by Just a satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Retz
Jun 02, 2019 -

Lexus of Melbourne responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 31, 2019

Excellent customer service and excellent service department Three years ago I bought 2 Lexus vehicles from Lexus of Melbourne and have been very happy with the automobiles and the service from the dealership. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Jun 02, 2019 -

Lexus of Melbourne responded

Brian, thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 31, 2019

Great Customer Service I received a recall on my older Lexus dashboard. While in for an oil change, Jamie ordered the new dashboard for us. Once it was in, she followed up More

by mtaylor85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Retz
Jun 02, 2019 -

Lexus of Melbourne responded

We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 30, 2019

Best Service Department I've had 3 cars from Lexus of Melbourne and Mike Retz has been my service manager the entire time. He is great to work with and I am currently lookin More

by stacypropps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Jun 02, 2019 -

Lexus of Melbourne responded

Hello, thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2019

Straight forward Service is consistent and has regards for your time. Work done has always been good and my car keeps working like new! Great job guys! More

by neighbor to dealership
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Lexus of Melbourne responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 28, 2019

Rating of Lexus service Have always had great service with this dealership! From sales to the service department , it’s top notch! When getting service, you will either get a More

by Diaz, anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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