Lexus of Melbourne - Service Center

Great service, great people We have always used Lexus of Melbourne for all the service on our vehicles and they have always been fantastic. The service folk really seem to care We have always used Lexus of Melbourne for all the service on our vehicles and they have always been fantastic. The service folk really seem to care about you and your car. Ruben has always taken good care of us and our vehicles. Very happy with the service at Lexus of Melbourne. More

Excellent service My service advisor Jaime handled my service call very efficiently. She secured a loaner for me in a timely fashion and all the repairs were done on ti My service advisor Jaime handled my service call very efficiently. She secured a loaner for me in a timely fashion and all the repairs were done on time and to my satisfaction. She texted me to let me know my car was ready for pickup. She is also a warm and fun person to talk to and the dealership is lucky to have her as an employee. More

Professional and efficient Everyone at Lexus has been pleasant ,professional and friendly . I can depend on my service rep to be direct and honest with me. He is always well in Everyone at Lexus has been pleasant ,professional and friendly . I can depend on my service rep to be direct and honest with me. He is always well informed and communicates well. More

Maintenance Great service. Needed tire and rim due to run in with pot hole. After inspection decided it was time for a full set of tires and due for 90000 service Great service. Needed tire and rim due to run in with pot hole. After inspection decided it was time for a full set of tires and due for 90000 service. Was treated fairly and car was ready the next day. Steve was great to work with and would recommend this dealership to anyone. More

Service Completed In the Time Promised I brought my car in for regular scheduled service. Mike Retz, my service agent, always ensures excellent service. The service was completed in less t I brought my car in for regular scheduled service. Mike Retz, my service agent, always ensures excellent service. The service was completed in less time than estimated. More

Extremely accommodating as usual! My service agent, John Lohne always make sure that I receive excellent service! I have been a customer of this dealership for over twenty years. My service agent, John Lohne always make sure that I receive excellent service! I have been a customer of this dealership for over twenty years. More

Super Dealership - Lexus of Melbourne When I decided to purchase a new car, I only seriously considered one brand. I had been very happy with the Lexus RX350 that I purchased from Lexus of When I decided to purchase a new car, I only seriously considered one brand. I had been very happy with the Lexus RX350 that I purchased from Lexus of Melbourne in 2012 and, in particular, I have been very pleased with both the dealership and my service advisor, John Lohne. John is a pleasure to work with and I know that I can trust him. When I purchased a 2019 RX350, I wanted to make sure that I could continue to work with John. He's a great guy and I know my new car is in good hands. Thank you John. More

Excellent You always have clean business and excellent service, friendly staff, good location. The service always done on time and the department is easy in eas You always have clean business and excellent service, friendly staff, good location. The service always done on time and the department is easy in easy out. More