Back

Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

Sort by
October 27, 2019

Over and beyond service from John Lohne i use Lexus Dealership for all services on my car. John always makes sure that my 2015 LS 460 is in good running condition and makes recommendations w More

by Helga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Lexus of Melbourne responded

Helga, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!

October 23, 2019

John Lohne is very good in helping me keep my car in top sha The service is great. John L. Is very efficient in handling my needs. Overall excellent service from Lexus Dealership. I will continue to use this ser More

by Gary Boebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Lexus of Melbourne responded

Gary, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2019

Very pleasant experience! We continue to enjoy our service and car from Lexus of Melbourne. We wouldn't change a thing! There are plenty of things to do while you are waiting a More

by HeinzelLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Oct 24, 2019 -

Lexus of Melbourne responded

Hello, thank you for your kind words and this wonderful review! We hope to see you soon!

October 23, 2019

Jaime's the best. You lost most of our service business (for poor performance) after Jaime left. But we're giving your service department another chance since she's b More

by Charles Nuese
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Lexus of Melbourne responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

October 23, 2019

Recall notification (GPS) and Maintenance Service Everything went as I expected, with the added bonus of filling my gas tank...It certainly was a nice touch...Steve Lasker Service Rep. is the best.... More

by Dan S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Oct 24, 2019 -

Lexus of Melbourne responded

Dan, your satisfaction is our top priority. We can't wait to see you again, have a great day.

October 23, 2019

Extremely Helpful Service Elisa Falcon provides excellent service assistance whenever I bring in either of my Lexus vehicles. She is helpful and attentive, always focused on c More

by Rick K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi, Elisa Falcon
Oct 24, 2019 -

Lexus of Melbourne responded

Rick, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2019

Service maintenance Staff are very friendly & professional. Service has been excellent and completed on time for the many years we have been with Lexus of Melbourne. Lo More

by Gator Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit. Take care!

October 23, 2019

Lexus of Melbourne Excellent in every way. I have used Lexus of Melbourne for many years for purchases and service. John Lohne is the best of all the service team. I have three Lexus vehicles More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Lexus of Melbourne responded

Author, we are very happy we could provide you with a positive experience! We hope to see you soon!

October 22, 2019

Sales and Customer Service We have dealt with Lexus of Melbourne for 10 years. Tom Hakimi is our "Go To" Sales person. Always the ultimate professional and highly knowledgeable. More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi, Elisa Falcon
Oct 23, 2019 -

Lexus of Melbourne responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We hope to see you soon!

October 17, 2019

Thank you, Mikel! Such a pleasant experience having any service done at your dealership! Mikel was able to get me in a loaner car so I didn't have to miss an important More

by Susan Mowrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Oct 18, 2019 -

Lexus of Melbourne responded

Susan, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

...
10
...