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Lexus of Melbourne

Viera, FL

4.9
2,659 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,659 reviews

April 26, 2022

Keith was great through the entire process! We have 3 lexus’ in our home and there are another 2 in extended family garages. We love to work with this dealership for purchasing and maintenanc More

by bkr0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TR!, Mandy Patterson
Apr 28, 2022 -

Lexus of Melbourne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 26, 2022

Robert was a true professional and steadfast ally working with me over many months to secure the vehicle I had my heart set upon. He was there for me from submission of my request through shipping from Japa More

by Gator4954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Lexus of Melbourne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 26, 2022

Great dealership great salesman awesome managers would like to thank Robert Lamar and Mandy in finance for making sure my wife got a great deal also wanted to thank don Cappola More

by Maridej30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Apr 28, 2022 -

Lexus of Melbourne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2022

Evan and Mandy and the staff at Lexus of Melbourne were great to work with. Smooth experience and I'm thrilled with my new Lexus! More

by JeffB
Recommend Dealer
Yes
Employees Worked With
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Apr 27, 2022 -

Lexus of Melbourne responded

Hi, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 22, 2022

Second Lexus we have leased from Lexus of Melbourne. Virginia has been our sales person for both leases and she has not disappointed. Also, the service department is to notch. Kristine does a great j More

by ruzee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Apr 24, 2022 -

Lexus of Melbourne responded

Hi, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 20, 2022

We had a great experience at Lexus IS Melbourne. Virginia was very helpful and knowledgeable. More

by robbeba24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 19, 2022

A pleasure to deal with. One of the nicest car buying experiences ever. Thanks Kieth. More

by Kingdb1953
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 19, 2022

Keith answered all questions, was available on my timeline, and worked late to be sure was taken care of appropriately! More

by Elizabeth Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Lexus of Melbourne responded

Hi Elizabeth, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 19, 2022

We received first class customer service from everyone at the dealership. Keith Croft is knowledgeable, helpful, and very responsive. More

by Rms32931
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Lexus of Melbourne responded

Hi, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 17, 2022

The most pleasurable experience in car buying that I've ever had! Rob Lamarr is an old friend and after notifying him that we were in the market for a new car we dropped in after lunch on Thursday, he sho More

by G1297m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Salazar
Apr 19, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

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