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Lexus of Melbourne

Viera, FL

4.9
2,659 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,659 reviews

May 16, 2022

Rob was fantastic to work with! Rob guided me through the order process in search of a new 2022 GX460 for my wife. He was able to locate, and find the exact GX we were looking for More

by sdscfi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
May 17, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 16, 2022

Virginia was very knowledgeable and helpful. I felt like she really listened to what I was looking for and helped me to find the best deal. I would definitely recommend! More

by carrier.jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
May 18, 2022 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2022

The sales man, Mr Scott was curious, pleasant and helpful. He took time to explain the features of the cars and showed us around the dealership. He also explained the benefits of being a customer More

by Energy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P. Scott
May 16, 2022 -

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 15, 2022

Excellent service. Appreciate the honesty and open communication. Evans was very helpful in explaining the new features. More

by Ghosh0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 13, 2022

Keith was very responsive and took hours going over our new cars features with us. More

by Davidjlofquist
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Lexus of Melbourne responded

Hi, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 12, 2022

Julia was Awesome. ..will buy from her again...No BS just straight talk and on top of it..found my wife the exact vehicle she wanted...Happy wife Happy Life...Thanks Jul More

by Craindad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Lexus of Melbourne responded

Hi Craindad, we're thrilled to hear about your wonderful experience with us. Here at Lexus of Melbourne we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

May 11, 2022

Julia was so great. .she is so patient with you, and she goes over everything to make sure you have all the features figured out and hooked up...They had to order my car More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Lexus of Melbourne responded

Hi Michelle, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 11, 2022

Always such wonderful service with Robert LaMarr. He's so accommodating and personable. And my new vehicle is perfection. I'm a customer for life. More

by Kimberlyshader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
May 12, 2022 -

Lexus of Melbourne responded

Hi Kimberlyshader, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 10, 2022

Rob was straight forward and easy to work with during the entire process of purchasing our new RX 350. Vehicles are limited, but Rob didn't play any games with delivery schedules and we were able to order th More

by Patkday
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Keith is a knowledgeable and personable Sales Person, who will do his very best to guide, inform, and make you a very happy customer! Request his assistance if you’re looking to buy! More

by Mayi_hdez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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